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BMW

4.6

About this business

Location details

12861 Jefferson Ave, Newport News, VA, 23608, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
SunMidnight to 6:00 p.m.
4.62,850 reviews
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Marty's profile image
Marty 
7 years ago

"Daughter BMW X3 Purchase " I would like to express my sincerest appreciation to you and your team for our recent purchase. Everyone at the dealership could not have been more helpful to get everything right. I was particularly impressed that when we said that it was for our daughter, you turned your attention to her and effectively sold her the car. That gave her confidence in your product and showed her the respect she deserved! Again Thanks and Happy Holidays to you, your family and all the staff at Casey BMW, v/r Marty 

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Jay19 
7 years ago

"NEW CAR PURCHASE" I had the pleasure of working with Donald Morrow and Lloyd Howell on a purchase of a new 2018 BMW X2. I can honestly say it was the best experience I've had with purchasing a vehicle. They ensured I received the best deal and was very professional throughout the process. I would DEFINELTY recommend this dealership to anyone looking to purchase a new or used vehicle. A truly amazing staff, a comfortable and welcoming environment and an experience that you'll never forget! 

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Bmw11 
7 years ago

"Guaranteed satisfaction" Guaranteed satisfaction.... mr. Moore was very helpful With my purchase. He has called and checked on my purchase multiple times making sure I was satisfied. I will definitely send all family and friends his way. 

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Dee 
7 years ago

"Don Moore " Don Moore was great! He provided excellent customer service and was easy to work with. I wasnt looking forward to the car buying process, but he made it super easy. He treated me like family the moment I walked into the dealer and provided me with sound advice. I was able to drive off the lot with a great price. Don continues to provide customer service after the sale with calls to ensure that everything is going well with the vehicle. I will highly recommend Don to others who are in search of a vehicle. Thanks ... read more

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Julie2014 
7 years ago

"Used car purchase " Don Moore was very helpful in finding a used car to the criteria I provided. The car came into another Casey dealership and wasn’t ready for showing upon our initial appointment, but this was not Don’s fault. The car was transferred to Casey BMW And purchased from that location. However the fact that the car was transferred within the Casey network caused delays in paperwork processing at the time of sale. To improve the Casey brand, looking at connectivity improvements between dealerships would be helpf... read more

M,M ZWICK's profile image
M,M ZWICK 
7 years ago

"Would not go anywhere else" Dennis Grant helped with the purchase of our X5 and we could not have been more pleased. From start to finish he was cheeeful, incredibly knowledgeable and attentive. When we received the car he spent hours with us to help set up and go over everything about the vehicle. He even called the next day to see how things were and again a week later to make sure did not have any questions. We love the car but equally loved our experience with Dennis!! 

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anthonyttks 
7 years ago

"Reset our maintenance notifications." Chris was very helpful. We came by at the last minute on a Saturday. Pull in the service bay, explained the problem. With a blink of an eye he jump in our X4 and reset of indicator! Thank you Chris and Casey BMW... 

SR34's profile image
SR34 
7 years ago

"A+ Dealership " I was very pleased with the service and attentiveness I received. My purchase process was smooth. The customer service I received was excellent. I would highly recommend Casey BMW. 

Amareeleilani's profile image
Amareeleilani 
7 years ago

"Best car dealership I’ve ever had" Dennis Grant was especially helpful and personable along with the rest of the Casey BMW staff. They were patient and helped me get the best deal possible without any hassle. They made my entire car buying experience easy and understandable. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 2,850 reviews. 

When is BMW open?

BMW is closed now. It will open at 7:00 a.m.