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BMW
- Automotive
- Houston, TX
About this business
Location details
17730 North Fwy, Houston, TX, 77090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great team. Gracious customer. Although I live in Missouri City, I went to BMW of Houston North to determine if a BMW was the proper choice for me. The staff was professional, polite, helpful and informative. My internet Contact Person coordinated my visit, the manager introduced me to my sales rep: Dung Le. He was absolutely wonderful! Mr. Le explained details about my purchase options. The gentleman working out the numbers was quick and personable. I proudly purchased a 328i with no hassle at a great price. I appreciated t... read more
Business response:
Thanks so much for your feedback, Elysia. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you ever need help, just give us a call.
Just bought used Mercedes from them The sales process was exceptional. No high pressure just a focused effort on satisfying our needs for a second car. The business manager Cecilio and the sales man Dung were superb and very very customer focused. Thank you
Great Team Very professional and friendly team. The whole buying process was easy and very fast. This is my first "buying a car" experience in the US and this team made a very pleasant one!!
Restored My Faith In BMW I live in SE Houston and had been to my local BMW dealership twice to inquire about a new vehicle and let's just say the customer service was less than ideal (no test drive, less than 10 minutes with a salesperson, viewing cars on my own, etc.). I decided to head to BMW North of Houston, over an hour drive from my home, lets just say it was well worth drive! Exceptional service from the phone call through the sale. Brigitte Parks was an outstanding salesperson. She communicated and listened to what I... read more
Business response:
Thanks so much for your feedback! We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Outstanding quality service! Amazing customer service! Nicolae B. was my car dealer! He did such a great job helping me find the best BMW for me and in my price range! I've been to a few dealerships where the car salesman was very aggressive and pushy. Nicolae listened to your needs and respected your decision and never tried to force me into anything I was not feeling uncomfortable with; whether that was price range, leasing a vehicle, etc. Everyone I came into contact with at BMW of Houston North was friendly. I definitely... read more
Quick and Excellent Service Had to take my car in on very short notice. Thanks to Erick Camargo -service advisor- car problems were fixed quickly and professionally.
Business response:
Tom, we are happy you had a pleasant experience here at BMW of Houston North. Feel free to stop by if you ever need any more help!
Customer service at its best! I had the pleasure of dealing with Nicolae Branzei. Very professional and was very knowledgeable, he answered any question we threw at him. The purchasing experience dealing with him was great.
Excellent experience with this dealership. Great dealership! Ed S. should be salesman of the year. Ed was informative, helpful, and not pushy. The financial department was informative but also not pushy. Overall great experience!
Great People People make the difference. While we expect great cars from BMW, the interaction with the people at BMW of Houston North make the difference. Personable, knowledgeable and genuinely excited to earn your business. We were in and out in less than an hour as I had set up an appointment to sign my life away prior to coming in. I highly recommend that. Ben Chiu was a real pro in handling our questions and issues. This is the fifth car I have either bought or sold here. I will keep coming back. Thanks.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 1,647 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.