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BMW
- Automotive
- Cincinnati, OH
About this business
Location details
6131 Stewart Ave, Cincinnati, OH, 45227, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"The team members at the BMW Store in Cincinnati were an..." The team members at the BMW Store in Cincinnati were an absolute pleasure to work with. Starting with Dean, who sold me the car, to Ric, who I met with to test a test drive, to Eric, who I met with to close the purchase and finally, to Susan, who covered all of the features of the X-3 that I purchased, all were very professional and responsive to my questions and concerns. Highly recommend this dealership.
"Smooth and easy" Dean was great in preparing everything before we arrived. Everyone was very polite and friendly. I appreciate the professionalism and in depth knowledge on the models be it new or used.
"Daniel was fantastic and can best be described as a..." Daniel was fantastic and can best be described as a consultative rep. He truly was exceptional. He listened attentively and remained the true professional as I was trying to make a decision between the BMW and another competitive alternative. He never once put down the competition and helped me make a well informed decision. Fantastic experience.
"efficient, quick, no-nonsense transaction" The whole transaction was pretty smooth. Dean responded quickly over text and addressed any concerns I had. He respected Covid19 guidelines to the letter. Even in the midst of the pandemic, he went out of his way to present different options and was willing to search for the right vehicle for me. I greatly appreciated the no pressure sales and straight forward finance department (Eric).
"Third car we have bought from The BMW Store. Service is..." Third car we have bought from The BMW Store. Service is always excellent. We also always have our cars serviced here and also had a great experience.
"I had a wonderful buying experience. The entire team was..." I had a wonderful buying experience. The entire team was attentive, friendly, and constantly updating me throughout the process. For once, I actually felt like a true partner in the buying experience.
"Wonderful buying experience " So pleased with the excellent customer service from day 1. Initially contacted Paul Kolleck via e-mail to inquire about a 2017 BMW ///M3 (CPO). Quick response to my inquiry. Paul was indeed professional, knowledgeable and made himself available via phone and e-mail to all my questions. Scheduled test drive went very well. Paul took genuine interest in my possible (and ultimate) purchase as well as our trade-ins. Paul proactively and upon request, provided information that assisted me in making ... read more
"Very professional and efficient experience ordering my..." Very professional and efficient experience ordering my new BMW. Easy to do business with. Everyone I interacted with was responsive and customer-focused. Dean and Jon make a great team.
"Very professional team, excellent service!!!" The folks at the BMW Store are hands-down the best in the Midwest. John Beam knows his product and his team very well! He personally has gone the extra mile to make sure my experience was nothing short of EXCELLENT. Susan was very patient with me in the walk-through and super knowledgeable about my car ….. Well done John, Susan and the BMW Store!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 2,493 reviews.
When is BMW open?
BMW is closed now. It will open at 8:00 a.m.