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BMW
- Automotive
- Tenafly, NJ
About this business
Location details
301 County Rd, Tenafly, NJ, 07670, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Best purchase experience ever!" I would like to rate our recent transaction at Tenafly BMW. We are giving it 5 stars thanks to our salesman, Alain Metatyan. Alain went above and beyond! We planned on getting a white vehicle with tan interior but thanks to Alain we ended up with a gorgeous black on black x5 ! He was very professional and a great customer advisor/salesman. He made the purchase process very smooth and easy to us. Alain was patient in the whole process, and explicitly explained all the fees /taxes that applied.... read more
"Great buying experience" We are very happy with our experience buying our new BMW from Euna Wilson. She provided excellent service, followed up on all our questions, made the process easy, transparent, frictionless and honest. This was the quickest and smoothest car buying experience, our 5th BMW, first from BMW of Tenafly, hopefully not the last
"October 2018" Ernesto did everything he could to get me out of my current lease and into a new BMW. He was courteous and helpful. This is my second BMW leased from Tenafly, customer service is excellent and overall I have had a good experience. Would highly recommend.
"Smooth" Everything went right from being professionally greeted, shown the vehicle I was interested in, discussing options, being given room to make a decision free of pressure, and then doing the paperwork. Smooth, start to finish.
Business response:
Hello, Thank you for sharing your review with us today. We are so glad to see that you had a positive experience. We appreciate you for choosing us and it was a pleasure having you. If we can help you with anything else, please reach out anytime. We wish you all the best.
"Best Client Advisor Ever Euna Wilson" Ms Wilson has superb customer service, She greeted me in the dealership and offered assistance even when I was just browsing. She was informative in poduct packages of BMW and didn't hesitate to give a better understanding of the series of your interest. Also, the price and quality of the vehicle was undeniably competitive in the market No fluff! I have already referred her to family and friends. I will buy again from Euna. She exemplies the brand BMW.
Business response:
Thank you for taking the time to leave us your positive feedback! It is great to know that Euna provided you with superb customer service and that she was informative, welcoming, and understanding. We truly value you as a customer and hope that you will visit us again in the future!
"March/April 2018" Purchased several vehicles from Tenafly. Great experience. In particular, have worked with Angelo Guerriero over past 5-6 years. Extremely professional, patient, creative and thorough. Listens to ones "needs" (errr wants :)...) and works extra hard to solve for it without getting overwhelmed. Follows up regularly, and ensures I have the information I need to make an informed decision. Pleasure to work with.
Business response:
Thank you for the great review, Andy. We will be sure to thank Angelo for continuously giving you professional service throughout the years. Let us know if there is anything else we can help you with. We always look forward to your next visit.
"Euna Wilson" I had a great experience with BMW of Tenafly. Ms Wilson greeted me warmly and answered all of my questions. She even explained the different types of options in leasing vs buying to me. It made me feel very assured and confident as a consumer. I didnt feel rushed at all. I will definitely buy or lease my next BMW from Euna Wilson and BMW of Tenafly. Great customer service.
Business response:
Thank you so much for sharing your experience with us! We hope that you do come back and see us for all of your automotive needs! We'll always be here for you!
"X3 Buying Experience" We had a really great experience dealing with Stefransky in our quest to buy a new bmw. Stef was extremely patient, answered all our questions and the most important thing was that he didn’t pressurize us to make a decision. We were considering Mercedes and this really tilted us in favor of opting for the bmw. I strongly recommend the Tenfly dealership.
Business response:
Congratulations on your new BMW! Your feedback about your shopping experience with Stefransky is wonderful to see. We're thrilled it went well. Thank you so much for your positive feedback.
"Great experience" Thank you Ernesto for your excellent customer service! We are very satisfied with the overall transaction. My husband and I will be coming back to BMW Tenafly.
Business response:
Thank you for sharing your experience with us! We're glad that you received excellent customer service. Our team was happy to assist you. Please let us know if we can help you with anything else.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 3,072 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.