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301 County Rd, Tenafly, NJ, 07670, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Pleasant, quick, easy" There was no hassle, and it was a quick easy and experience. Not pushy at all. I would definitely use them again in the future
Business response:
Thank you for the five-star review! We're so glad that you enjoyed your experience with us. We appreciate your business, and we look forward to serving you again in the future.
"Friendly Customer Service" Returned my 2017 X4 and got a very fair price for my trade-in.Continue to put the customer first. Scott was awesome!Reduce the wait time for someone in financing.
Business response:
We always strive to make sure our customers are top-priority and we always will. Thank you for reviewing us! We truly appreciate it!
"Very Friendly Customer Service" I had a very good and friendly customer service experience here.. Took My 2018 M3 here for some factory defects. They immediately addressed the issue. Didnt have to wait for weeks for an appointment etc. Highly recommended
Business response:
Hello, We are happy to learn that your experience with our Service department met your expectations. We value your feedback and hope to work with you again in the future.
"The way getting a new car should be " Upon returning our 2015 x5, we decided to get a new vehicle and we opted for the new 2018. X3. I'm no going to talk about the wonder of the vehicle but about the experience we had. This is the second time we dealt with Mr Ernesto Motta our. Client Advisor. He put everything together quickly but at the same time was very detail oriented in the whole transaction. He had an answer for all our questions and was extremely polite and professional during the whole process. All the paperwork wa... read more
Business response:
Thank you for taking the time to leave us a positive review and rating! We are happy to know that you are a loyal customer and that this is your second experience with Mr. Ernesto your client advisor. It is great that Ernesto put everything together quickly and was very detailed at the same time throughout the transaction. It is also great that Ernesto is extremely polite during the whole process. We hope you enjoy your new vehicle and that you will come back and see us again soon!
"Great experience" We brought our dog and old convertible for a car with more space, and Ernesto was great to work with. He loved Taco (the dog) and we loved the car. No sales techniques or bs, just a straightforward experience. Fully reccomended.
"Very impressed" I sat with Ernesto and within minutes he knew exactly what I needed. He stayed after hours and made sure the transition from my old car to the new was seamless. Couldn't have asked for better service! I'm ecstatic with the service and my new car!!
Business response:
Hello, We are happy to learn that you had a great experience with us! We value your feedback and look forward to working with you again. Enjoy your new car!
"Go see Ernesto at BMW of Tenafly" We’ve been with BMW of Tenafly for three years and just leased our second car with Ernesto. He’s the best to work with, and we couldn’t be happier with our experience.
Business response:
Thank you for sharing your five-star experience with us! Ernesto was glad to help you during your recent visit. We look forward to serving you for many more years to come.
"Professional and Patient" Purchased a new 3 series recently and took delivery on the same day that I decided to purchase. Scott was always pleasant and friendly throughout the process.
Business response:
Thank you for the five-star review! We're so glad that you enjoyed your experience with us. We hope to serve you again for your future vehicle needs.
"What is to be expected of all BMW dealerships. " Wow. I am a long time BMW employee, and have purchased my fair share of BMW's. Needless to say I have met my fair share of decent sales associates, However, non-quite like Ernesto Motto, and his General Sales Manager Mr. Jason S. Lee. Outstanding!! I had a few questions that Ernesto and Jason both answered swiftly, which allowed me to understand the buying process a little bit more. This was not only gratifying, but a learning experience at the same time. I couldn’t have aske... read more
Business response:
Thank you for the amazing review. We will be sure to thank Ernesto, Jason, and the rest of our team for giving you such an exceptional buying experience. Let us know if there is anything else we can help you with. We look forward to working with you again.
BMW has a 4.6 star rating with 3,072 reviews.
BMW is closed now. It will open at 9:00 a.m.