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BMW
- Automotive
- Owings Mills, MD
About this business
Location details
9700 Reisterstown Rd, Owings Mills, MD, 21117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"I reached out to this dealership to inquire about a BMW..." I reached out to this dealership to inquire about a BMW 228i Gran Coupe. Rodney and David were very responsive to my questions and didn't mind communicating by email, text, and phone vice having me make a trip into the dealership to get the answers to my questions. Since I was looking for a White exterior color in a specific price range and mileage, I ultimately did not purchase a car from BMW of Owings Mills. However, their efforts suggest this is likely a great d... read more
Business response:
Hello there! We truly appreciate you taking the time to write such a nice review. We'll make sure to thank both Rodney and David for providing you with excellent service. Thank you for your recommendation. Please let us know if there is anything in the future that we can assist you with.
"Friendly staff, quality selection of vehicles and great..." Friendly staff, quality selection of vehicles and great follow up with their customers. My salesman Robert remained in contact with me and answered all of my questions throughout my cat buying process.
"Great service and team. On time and delivered great..." Great service and team. On time and delivered great results. I’d highly recommend them to friends and family. Thank you again for your timeliness.
"Great customer service at its best, inviting and quality..." Great customer service at its best, inviting and quality service; highly recommend this team and their work - detailed and driven to have the customer’s best interest and concerns - great experience!
Business response:
Thank you for your kind review. We're thrilled to hear that you are happy with the service that you were provided by our team. Please let us know if there is anything else that we can assist you with!
"My experience with the dealership is that the staff is..." My experience with the dealership is that the staff is highly professional, fair, and has excellent communication and responses. I recently purchased an older X5 that wasn’t in the best shape. Michelle and the service department worked with me to get the vehicle up to OEM standard. They provided me with a reliable loaner. Now, I can be confident that my X5 can get me where I need to without needing to get it serviced again for nearly two more years. I will definitel... read more
"Excellent service and very helpful staff. Mark goes above..." Excellent service and very helpful staff. Mark goes above and beyond to make the customer happy. I go there often for service and will continue to do.
"My car had a recall that could be fixed with a SW update..." My car had a recall that could be fixed with a SW update (ECU reprogram). Organizing the appointment was easy and also dropping it off, very friendly and professional. They sent me a video with the results of a multipoint inspection, nice idea to do it this way. All was fixed and done very quick. My only complaint is that they lost paperwork that I gave them in the morning when I dropped off the car. As long as I pass the emissions now without having that I’m fine... read more
"Best dealership we ever worked with for buying a vehicle...." Best dealership we ever worked with for buying a vehicle. No pressure from Robert Regino, Client Advisor. It was a great buying experience from beginning to end.
"The service was great and the price was good. The..." The service was great and the price was good. The customer service was wonderful. I would give this place 5 stars. I differently Recommend BMW of Owings Mills
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 2,603 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.