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BMW

4.6

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Location details

9700 Reisterstown Rd, Owings Mills, MD, 21117, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.62,603 reviews
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X3 Lady's profile image
X3 Lady 
7 years ago

"Awesome!" I had an awesome experience at Northwest BMW. They truely do take care of their customers. Mrs. Karen is the absolute best. She remembered me from when we first met December 2017. She followed up with me ever so often without being aggressive. When I was ready to buy, I receive a great deal on my 2018 BMW X3. I’ve had it for a week now and it’s a joy to drive. 

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BMW Afficianado 
7 years ago

"Wonderful Experience" My experience with Northwest BMW (specific shout out to Karen, George and David) was beyond exceptional. I researched extensively and drove over 2 hours each way in order to purchase a new BMW. From the initial call with George to Karen's consistent (pre and post purchase) nurturing/customer care to David's "genius" expertise; I have dealt with several dealerships and have never had such a pleasant experience. It was straightforward with a significant dose of sincerity and true customer centered approa... read more

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delroy curtis 
7 years ago

"Amazing!" This is the third BMW that I have purchased from Northwest. I chose to return to northwest because of the level of service that I receive while there. Each time I have had the awesome pleasure of working with Karen Anderson. Her customer service is number one. She made the buying experience very painless. From the application all the way to the phone call to make sure I enjoyed the ride home in my new vehicle. I told her what I liked and she went to work finding me the perfect vehicle. I would highly recommend Kar... read more

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Carreviews 
7 years ago

"Skillful sales personnel, efficient process" Russell Allen was extremely knowledgeable and pleasant to work with. A real pro! His knowledge of BMW and competing products is broad and deep -- smart of this dealer to take someone with parts expertise and put them in vehicle sales! 

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cathyd 
7 years ago

"Great experience" Everyone at the dealership is great. Karen my sales rep was easy to work with. George the General Manager came out and spoke to me and even went over some details with my car when I came back last week. Bob in loan department was very helpful and of course both Genius's Brandon and David are the best when it comes to the tech questions. The guy's that detailed by car were very nice as well! 

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Darnetta 
7 years ago

"Hello" Excellent service very nice and friendly with explaining to me about the Vehicle Overall I would definitely come back and work with him for my next vehicle I drove away very happy and excited thanks again Mr Eric 

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Repeat Customer 
7 years ago

"Ms. Karen is amazing!!" I recently bought a 2018 540i xdrive from Northwest BMW. Ms. Karen made the entire process smooth and simple. I bought a 2017 X6 last year and had the same experience with Ms. Karen. Love the new car! 

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Ziggy 
7 years ago

"service " Excellent service friendly atmosphere I have only bought my BMW’s from there 7 series and 2 5 series you won’t be disappointed ! Will always buy from Northwest! 

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Carrollady 
7 years ago

"Most rewarding dealership experience to date" I recently had to start looking for a new car as my old one had been rear ended for the 3rd time since purchasing it in 2015. I pass by Northwest BMW daily and decided to go in and see what they had to offer. I met the most warm and welcoming sales person Karen Anderson. She was an absolute gem. Her along with Tyrone Greene and Robert Harris made the sale of my 2013 BMW 528xi xdrive so smooth and easy. I walked in around 1150hrs on July 4th, and was out the door with a detailed ... read more

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 2,603 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.