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BMW
- Automotive
- Owings Mills, MD
About this business
Location details
9700 Reisterstown Rd, Owings Mills, MD, 21117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Customer service is why I chose NW BMW" Teah, Bob, Mr. Greene were key players in my satisfaction. Teah was patient and helpful. Bob was knowledgeable and efficient Mr. Greene was courteous and responsive.
"Awesome Experience!!!" We have bought 4 cars from Eric over the years.But the most recent purchase I was not to sure it was going to happen.My trade had some serious mechanical issues and we owed a great deal of money.But Eric and his team found a way to get me and family in the exact car that we wanted.Please visit Eric at Northwest BMW.He gets it done every time
"Great Job " Eric always does a great job of taking care of me. I send everyone I know who is looking for a car to me. Thanks
"My follow-up to a contact from Eric proved to be excellentI " He helped me with upgrading to a vehicle that replaced one that had been involved in an accident and was not repaired correctly, orrectly. Excellent customer service.
"Great workers" Took less time then other dealership to get me approved, cautious off your time, yes I will buy another car from Northwest I had a great experience
"Excellent Chic fila type service " Best experience ever, even in my situation Kevin Robinson displayed excellent customer service. I felt part of a family and this is reason I will continue buying from Northwest BMW. Grade A
"Prestige Service" Eric and NW hit key values in service: Diligence, Dedication and most importantly Delivery! Thank you for everything, Check out the Golden Rule they will get you done.
"Outstanding and Empathetic Customer Care" As a first time BMW purchaser, I couldn't have been happier with the customer care I received from Karen Anderson. She took the time to learn about our specific needs and interests in a new BMW. She didn't use "hard sell" tactics, and instead made sure that we were comfortable with the entire test-driving and purchasing process. She listened intently and provided accurate and helpful information and customer support. Really an excellent and pleasant overall experience.
"Amazed" I have given a 5 star rating for this dealership because I was definitely "amazed" about the tremendous customer service that I received from my client advisor, Karen Anderson. She was patient, professional, knowledgeable about the vehicles, and understanding. A decision of this magnitude is not to be taken lightly by someone who has worked hard for my accomplishments. I had her undivided attention. I was really overwhelmed by the magnitude of the options and the gravity of a decision to purchase a luxury vehicle. K... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 2,603 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.