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BMW
- Automotive
- Murrieta, CA
About this business
Location details
26825 Auto Mall Pkwy, Murrieta, CA, 92562, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
"Purchase of X5" I purchased a BMW X5 through Dave Townsend and he has been very helpful throughout the entire process. He was very honest and straight forward in the purchasing process. Unfortunately we have had some issues with the vehicle, but Dave has been very responsive to every inquiry we have had. Hopefully all issues will be resolved when we bring the vehicle in for service. Overall everyone we have worked with from the dealership has been patient and friendly to work with.
Business response:
Hello Dmf, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!
"Non-Certified Used Car Purchase " Straightforward process. Called to see if the car was available. Spoke with Carl Burt. No pressure call - that's different (and welcomed!). Discussed some financing options. Had to speak with family and said I'd call back. I did receive a call that night from someone (not Burt) and this was not a welcome call. I don't like being called when I'm considering all of the information a salesperson has already given me. If I have questions, I'll call. When I spoke with Burt the next day, I shared... read more
Business response:
Hello Hwrlisa, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
"What a great experience" So this is my 6th BMW and I always feel dirty talking to car salesmen and Finance. Geniuses are not smart at all and I just feel like for a veteran and loyal BMW customer, sales men never respected or given me the treatment that I deserve. Until I met Dave Townsend. Out of frustration of dealing with LA dealerships we went outside our bubble. It was worth the drive and this was an experience unlike any other. Car was ready, we were treated well and we felt very welcome at Hendricks. Signing was seam... read more
Business response:
Mari, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!
"A PERFECT Car Buying Experience" Dave and the team at BMW Murrieta were fantastic! After experiencing a subpar (to say the least) attempted lease return/new lease with another local dealer, I found Dave. Dave demonstrates throughout the process that he is honest and straightforward, follows through on his commitments, and makes the process easy and fun! I highly recommend purchasing your next vehicle from Dave and the team at BMW of Murrieta!
Business response:
Sarah F, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!
"Courteous and personable staff" Overall a great experience buying through Dave Townsend. Dave and the rest of the staff went out of their way to make us feel welcome and were receptive to our needs. Everyone was very personable. The buying process was straightforward and lucid. The pricing seems competitive for the market. I would recommend this dealership, and will consider buying my next vehicle here as well.
Business response:
Laurie G, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Murrieta. Thank you, and have a fantastic day!
"Great experience purchasing our X5 from Carl" Carl was super helpful and we had a great experience when we purchased our new X5. We would highly recommend this dealer! Thanks for the awesome expeirence!
Business response:
Gregsmythwvu, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!
"BMW Purchase " Dave did an outstanding job making the purchase of my 530e as simple as possible. He is proactive and delivers great customer service. I will be purchasing more vehicles from him in the future.
Business response:
Gadams, we are glad we could help! Thank you, and have a fantastic day!
"Excellent service and work" Been coming here for a few years now with my 2006. Great technicians; Great Service Advisors; Great prices. Little to no employee turnover which speaks for itself. Ryan is a great Service Manager. Morgan always smiles. Victoria is like a doctor-firm but brilliant. Alex is trustworthy. And when DCH could not diagnose my Jeep after four "tow-in's" I called Chad, he made a suggestion over the phone without seeing the Jeep, and it was completely accurate. This is a great shop!
Business response:
Hi Gary N.! We're so happy we were able to help you out! Thank you, and have a fantastic day!
"Great smooth experience " Great dealership upfront and honesty. Worked with Dave who was very responsive and transparent about the process. Can’t recommend this dealership or Dave enough!
Business response:
Hi Rod, We are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 3,635 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.