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BMW

4.5

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Location details

1500 Auto Mall Dr, Santa Ana, CA, 92705, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.51,184 reviews
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kalum220's profile image
kalum220 
5 years ago

"Best experience at a dealership ever. Peter Lam took care..." Best experience at a dealership ever. Peter Lam took care of me from A to almost Z (he couldn't do the financing part of it 😁). He took the time to answer my questions, he didn't balk when I asked for the money factor/residual value/sale price/etc, he applied as many incentives I was eligible for, and stayed after closing hours to help set up my Apple Carplay. Some sales reps make my skin crawl, but Peter was so nice and honest I felt like I was working with fam... read more

Shivafarivar's profile image
Shivafarivar 
5 years ago

"Great service, welcoming, and fast.Don's handling of the..." Great service, welcoming, and fast. Don's handling of the service was superior! He kept me updated on the progress, and when the are would be ready. 

Lrutherford's profile image
Lrutherford 
5 years ago

"The service was very fast and courteous particularly..." The service was very fast and courteous particularly during the current pandemic circumstances. The service advisor ( Rafael ) was very knowledgeable and polite. As usual, the prices for BMW parts and labor remain very high! 

Phuongtong15's profile image
Phuongtong15 
5 years ago

"Dan Canfield is very good service, He is always..." Dan Canfield is very good service, He is always enthusiastic and friendly to taking care the customer,specialty he’s a great person. Thank you. 

lbarnes's profile image
lbarnes 
5 years ago

"The best customer service in town! And repairs and..." The best customer service in town! And repairs and service is always done well and on time. It is a well oiled machine, and a John Thatcher is the BEST service writer! 

JP Jones's profile image
JP Jones 
5 years ago

"Our BMW sales rep Chase provided excellent customer..." Our BMW sales rep Chase provided excellent customer service with the utmost courtesy, helpfulness, patience and responsiveness to all of our questions and concerns - beautiful X5 and wonderful purchasing experience! 

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Playu9 
5 years ago

"Great service with a great price Israel was great from..." Great service with a great price Israel was great from the beginning until my daughter drove away with her 1st vehicle purchase. Will definitely come back again 

Pginv's profile image
Pginv 
5 years ago

"Attentive service, friendly & knowledgeable. Service..." Attentive service, friendly & knowledgeable. Service Advisor J Thatcher has always treated me very well. Twenty five words is unnecessary as a prerequisite to submission of the review! 

Mark's profile image
Mark 
5 years ago

"Mark caudillo is my service adviser. I would like to..." Mark caudillo is my service adviser. I would like to thank him for doing a great job. Thank you so much for taking care my car 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 1,184 reviews. 

When is BMW open?

BMW is open now. It will close at 9:00 p.m.