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BMW
- Automotive
- Santa Ana, CA
About this business
Location details
1500 Auto Mall Dr, Santa Ana, CA, 92705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Superior Service" Paul is my service adviser at Crevier BMW. I have always known him to be polite and professional. He keeps me informed of the status of my vehicles and calls and explains any delay of additional service that should be done. I trust him and will remain a loyal customer of Crevier.
Business response:
Thank you for taking the time to write a review! We're glad to hear you are satisfied with the level of customer service you received with Paul and with your repairs! Please do not hesitate to reach out to us when we can assist you down the road!
"Dan has been very helpful in assisting my needs giving me..." Dan has been very helpful in assisting my needs giving me good advice. When I have a problem. He is very pleasant To work with has a nice personality easy to talk to. Pays attention when I’m expressing a problem and he takes care of business.
Business response:
Thanks for taking a moment to give us your thoughts about your experience. We are delighted to find that Dan has provided you with our great level of care. Please feel free to reach out if we can do anything else for you. We are here to help!
"Paul listen to your requests and always work with you...." Paul listen to your requests and always work with you. It's not hard but not always easy to get that kind of service. Highly recommend.
Business response:
We love seeing your strong recommendation for Paul. He's an excellent team member. Thank you for your feedback!
"It was the best experience BMW dealership ever! Wish I..." It was the best experience BMW dealership ever! Wish I live by.... so I can use Crevier BMW every time! Thanks to all staffs who helped me even during covid19.
Business response:
David, thank you for taking the time to share your best car-buying experience with Pater and Zhang! We hope you continue to love your brand new ride, and we are looking forward to working with you in the future.
"Excellent! Everyone was friendly and made sure we got..." Excellent! Everyone was friendly and made sure we got what we wanted at the price we wanted. They were quick and thorough, making sure the vehicle was clean and ready for us when we walked out the door.
Business response:
Thank you for taking the time to share your excellent experience. We always want to do what we can to ensure our customers are well taken care of. If there is anything else we can assist with, please let us know. Our team is happy to help. Congratulations on your car!
"The test drive experience was great. Thanks for the sales..." The test drive experience was great. Thanks for the sales representative Chase and the financial manager their patience, help and professionalism. They explained things to me about the details.
Business response:
It is a joy to know your test drive experience went well. We are positive our team members will appreciate your feedback about working with them. Thank you! Please let us know if we can assist you again. We want to be here for you!
"Jason Valdivia and Chase made getting an X2 such a..." Jason Valdivia and Chase made getting an X2 such a pleasure-now I can’t wait til it’s my time to upgrade my 320i
Business response:
Thanks for the great review! Jason and Chase were happy to assist you. We hope to do business with you again in the future!
"One of the most pleasant experience i had in a..." One of the most pleasant experience i had in a dealership. Jeffrey Zheng was a great salesman and fulfilled all the needs I requested. I am already talking to friends they should go there if they want a bmw
Business response:
Thank you for the kind review! We are so glad that you had a pleasant experience with us. Please let us know if there is anything else that we can do for you.
"John Deck was great! Provided home pick-up and delivery..." John Deck was great! Provided home pick-up and delivery as well as certain coupon discounts. Car was delivered clean and wiped down for any virus it could have contracted.
Business response:
Congratulations on your vehicle! We are so glad to know of John's great level of care. If there is anything else we can do to assist, please feel free to reach out and let our team know. We are always happy to do all we can to help.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 1,184 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.