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BMW
- Automotive
- Santa Ana, CA
About this business
Location details
1500 Auto Mall Dr, Santa Ana, CA, 92705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"The customer service here is great. The people are nice..." The customer service here is great. The people are nice and the process is fast. It was a very pleasant experience for me and my family.
Business response:
Hi there, Thank you for taking the time to give us your review. It makes us happy to know that our team provided you great customer service and were able to assist you in a timely manner. Thank you for choosing Crevier BMW and we look forward to working with you in the future.
"Great Customer Service. 10 out of 10. Paul in service..." Great Customer Service. 10 out of 10. Paul in service is always so helpful and everyone at the dealership is friendly.
Business response:
We appreciate your review! We're glad to learn that everything was completed quickly and to your satisfaction. Thank you for your business and we hope to see you here again down the road!
"Great response rate and overall experience. Easy to work..." Great response rate and overall experience. Easy to work with!
Business response:
Thank you! We appreciate your feedback! Our team is available should you require any extra help. Safe travels!
"Internet sales rep Israel was very helpful from the start..." Internet sales rep Israel was very helpful from the start to the end.
Business response:
Jaylee, thank you for the positive feedback! We are happy to know that you had a good experience with our Sales Team, and we hope that you will continue to visit us at Crevier BMW!
"Mason was incredible. Knowledgeable, Polite, efficient,..." Mason was incredible. Knowledgeable, Polite, efficient, patient, ethical, sense of humor, very pleasant, problem solver, no pressure. I would highly recommend. Great experience. Ditto to the above for Lucy Smith in finance too.
Business response:
Thank you for taking the time to write a positive review! We are glad to hear Mason and Lucy were able to help you find a great ride and were able to make your overall experience at our dealership great and pressure-free. If you ever need help with your new ride, feel free to give us a call at Crevier BMW.
"Israel and Santiago were great. Car was parked out front..." Israel and Santiago were great. Car was parked out front for a test drive when I arrived. Process was quick and the finance portion was simple.
Business response:
Thank you for the 5-stars, Jeff. We are glad our team at Crevier BMW was a great one. Safe travels on the road ahead.
"Great car buying experience. Honest, efficient, straight..." Great car buying experience. Honest, efficient, straight forward. Alan Hong was very easy to work with, very straight forward. Finance mgr Jimmy Hsieh was also great, very efficient and straight forward. Great dealership, no games, no gimmicks.
Business response:
Thanks for taking the time to leave feedback! We're so glad that we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do! Take care
"Excellent serviceProfessionalEasiest car shopping..." Excellent service Professional Easiest car shopping experience Friendly staff Great price Had to order the car from Germany and was extremely easy and trouble free
Business response:
Glad to see that you had such a great experience with us at Crevier BMW! Thank you so much for being one of our valued guests and we look forward to your next visit!
"Ivan in Sales and Lawrence in Finance exceeded my very..." Ivan in Sales and Lawrence in Finance exceeded my very high expectations. They were respectful, professional and engendered trust in what they were saying. In summary, they made a process which could be uncomfortable, quite pleasant.
Business response:
It's great to learn our team helped make this an easy car buying experience! Feel free to reach out to us if you need anything. Have a wonderful day!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 1,184 reviews.
When is BMW open?
BMW is closed now. It will open at 8:00 a.m.