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BMW
- Automotive
- Santa Ana, CA
About this business
Location details
1500 Auto Mall Dr, Santa Ana, CA, 92705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Great customer service George Raygoza was on top of any..." Great customer service George Raygoza was on top of any new updates on my vehicle service. Thank you George for your excellent service and keeping in touch.
Business response:
Thanks so much for the positive review, and for letting people know about your recent visit with us! It's a team effort here every day, as we strive to provide our customers with the best service possible.
"Sonny is amazing! Always so helpful, friendly and takes..." Sonny is amazing! Always so helpful, friendly and takes care of you right away! So glad there are people like him who are honest and make you feel comfortable knowing you are getting the best service for your vehicle! Thank you Sonny! Def. pointing my friends your way!
Business response:
Hi Missy, thank you for taking the time to write a positive review! We're ecstatic to hear Sonny, John T, John D, Paul, Dan, and Aaron went above and beyond to assist you with a high level of customer service throughout the process. We truly appreciate your positive feedback, and we look forward to working with you for years to come at Crevier BMW.
"Mark Holmes hands down is the best. He always takes pride..." Mark Holmes hands down is the best. He always takes pride and care to deliver excellent service mark is the absolute best. We always come back
Business response:
Thank you for taking the time to leave a review. We're happy we could exceed your expectations! We really appreciate your recommendation and if there is anything additional that we can do for you, please let us know! Take care!
"Outstanding product and outstanding people. Always..." Outstanding product and outstanding people. Always treated professionally and respectfully when I deal with Crevier. From first arrival, everyone I encounter at every position is top notch.
Business response:
Thank you for the great review, Scott! We are happy to learn that you are consistently treated with personable and professional service when you visit Crevier BMW. If there is anything else that we can do for you, please be sure to let us know.
"The customer service there was superb. The advisor there..." The customer service there was superb. The advisor there was very patience and answered all my questions. I would definitely recommend Crevier bmw for your next vehicle!
Business response:
Thank you for your review! Our team was happy to take care of you. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!
"Loaner car is a super plus. Facility is clean well run..." Loaner car is a super plus. Facility is clean well run and the people a fantastic. My advisor is patient with me as I know I can be difficult. Thank You!
Business response:
Thank you for taking the time to share your nice review for our team. We appreciate that you have chosen Crevier BMW for your service needs. See you again if you need help with anything else!
"My service was done well and swift. I even received a..." My service was done well and swift. I even received a loaner of my choice too. This is probably out of the dealers hands, but I hope they resolve the end of the 3g service next February so we can all enjoy the value of ConnectedDrive for years to come.
Business response:
Thank you for sharing how quick your recent service experience was. We appreciate your feedback and look forward to the next time we can help you out at Crevier BMW.
"I’ve leased 6 vehicles from Crevier BMW over the past 13..." I’ve leased 6 vehicles from Crevier BMW over the past 13 years. The salespeople & service advisors are always helpful. They try their best to accommodate my needs. Highly recommend this dealership for sales & service.
Business response:
Thank you for visiting Crevier BMW. We are happy to know that you enjoyed our services throughout the years. Let us know if there is anything else we can help you with. We look forward to working with you again.
"Always a pleasure to deal with Marlene Tapie and the..." Always a pleasure to deal with Marlene Tapie and the other personnel I dealt with at Crevier BMW. They go out of their way to explain everything and they do it efficiently.
Business response:
It is a pleasure to have you here at Crevier BMW. Thanks for your kind feedback about working with Marlene and the team. See you again next time.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 1,184 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.