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BMW

4.6

About this business

Location details

18018 North Scottsdale Rd., Phoenix, AZ, 85054, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.63,377 reviews
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Judie.lyon's profile image
Judie.lyon 
3 years ago

Very professional, informative and pleasant I’m considering business which is appreciated. Product is high quality and has been a pleasure to drive 

Business response:

Hello Judie, we are so glad to provide you a professional, informative, and pleasant sales experience here at BMW North Scottsdale. Thank you for the terrific review and we hope to continue to serve you. 

Anjin's profile image
Anjin 
3 years ago

This is a first class facility staffed by first class personnel. Thats one reason why we are repeat customers. 

Business response:

Hello Anjin, All of us here at BMW North Scottsdale are overjoyed to read that you had such a sincere experience with our dealership. I appreciate your recognizing us with this great review of our location here on DealerRater. I look forward to your next visit. 

Taniab777's profile image
Taniab777 
3 years ago

Very courteous, helpful and polite. Chris our sales person was very easy to work with. 

Business response:

BMW North Scottsdale is delighted to learn that you had such an excellent visit with our team. Thank you so much for giving this nice recommendation online on DealerRater. Thank you for shopping with us. 

Abofferding's profile image
Abofferding 
3 years ago

Spectacular! This was my first ever experience with BMW. My sales guy (Donnell) was very knowledgeable and helpful and NOT pushy! The finance process was seamless and stress-free. Couldn’t have been better!!! 

Business response:

All of us are overjoyed to be told that you had such a sincere interaction with BMW North Scottsdale. I really appreciate your writing up this fine feedback online on DealerRater. Thanks for being a valued customer. 

Alexng104's profile image
Alexng104 
3 years ago

Nice and respectful, they give you great price for a car, and great benefit after purchasing a car from them 

Business response:

Thank you for the 5-star review. We're glad you had such a pleasant and successful visit with us here at BMW North Scottsdale. 

Sridivya's profile image
Sridivya 
3 years ago

We are happy to come here as consultant Terrance Ransom has stayed up late and helped as to finalize our first BMW . We would recommend him and this dealership to others so they may also enjoy a better deal . 

Business response:

Thanks for reviewing us and rating us 5 stars. We're pleased to learn that our team continues to be good at what they do. Have a wonderful day and thank you for choosing BMW North Scottsdale. 

Tomhatton2222's profile image
Tomhatton2222 
3 years ago

Glen was very helpful from the first call, and made the experience simple and smooth. This is the second car I have purchased from BMW north Scottsdale. One for each of my girls. 

Business response:

We appreciate your positive review regarding your experience with our Sales Team, and we're glad that you've had such a nice return visit to see a second time around. Thank you for being a valued customer with us at BMW North Scottsdale. 

davegreeneod's profile image
davegreeneod 
3 years ago

Purchased my Jeep online. Process was efficient and professional. Customer service was nothing less than outstanding. Vehicle arrived expeditiously and as represented. Very satisfied. 

Business response:

We are delighted to read that you had such a great experience purchasing your Jeep online and that the end result was exactly what you were expecting. We're glad to have your business here at BMW North Scottsdale. 

Billjmatt's profile image
Billjmatt 
3 years ago

Friendly staff especially Parker! the guy who I singed paperwork with was dressed like he was going to base ball game. Not very professional. No one offered any financing options for the purchase. Audi gives you a nice key ring when you get the keys. No one introduced me to the service department. 

Business response:

Hello, Our goal is to provide exceptional service to every customer at BMW North Scottsdale. If you would like to discuss your feedback regarding your recent buying experience, please feel free to reach out to me directly. Thank you. Best regards, Mark Kaiser General Manager BMW North Scottsdale mkaiser@penskeautomotive.com 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 3,377 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.