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8434 Airport Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
The customer service I received to repair my car was EXCELLENT! My customer service rep, Juan Cantu, was exceptional. He responded quickly and took care of the problem in no time. All of my experiences at BMW have been top notch. Thanks for helping to keep my car in tip top shape.
Business response:
Thank you for sharing your experience. We are pleased to hear that Juan was able to take care of you. Thank you so much Ceci, stay safe!
The quality of expertise, no problems whatsoever.. thank you Irma Perales
Business response:
Thank you so much Irma! We look forward to seeing you soon!
They completed my routine maintenance and found a couple of things that were covered by warranty and fixed them immediately. My car also needed it’s yearly alignment and they made sure to tell me the price upfront and that was what I paid upon pickup. I truly loved the detailed video they mechanics sent to my email showing me everything. The only minor complaint I have is the loaner car return. I was in San Antonio on business and my car was completed at 4:55pm and I was sent a text, in the text it stated if I had a loaner c... read more
Service was quick, tech was in and out in 30 minutes for airbag upgrade.
Business response:
Thanks Craig! We are glad you had such a great experience!
Friendly Staff! Juan Cantu is a great service advisor!
Business response:
Thanks so much Martha! Juan love working with Juan!
Hello I have a new bmw M4 and i have to Say that between Emanuel Colon and Issac are what you call 5 star Service concierge. From the communication and service it was all on point. Don’t pay attention to emotional bad reviews, this people are amazing and BMW educates them very well. Is my 6th BMW and is like family. Even the mechanics come out and talk to me and parts department team is very very good. Ask for my buddy Red. I have to say that BMW of San Antonio are providing the service that a 5 star Hotel Group gives and wi... read more
Great service along with an amazing staff that shows care and compassion to all customers. Wonderful experience!
Excellent service with helpful knowledgeable staff.
Business response:
Thanks so much Esther! Your business is very much appreciated!
My Service Advisor (Faylin) and the technician kept me abreast on the status of the repairs and my car was ready for pickup the same day.
Business response:
Thanks so much Tracey! We are happy you had such a great experience with Faylin! We look forward to seeing you next time!
BMW has a 4.4 star rating with 7,210 reviews.
BMW is open now. It will close at 7:00 p.m.