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4225 US Highway 9, Freehold, NJ, 07728, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I had a very good experience with Mike Youssef. He was knowledgeable, honest and professional without being pushy, as I was making up my mind. He worked through the challenges we had in a swift and orderly manner, and made the whole experience positive. Maria in the finance Dept. was wonderful, and the vehicle handover presentation was a very nice final touch. I'll be back!!
Business response:
Hi MB, we are happy Mike and Maria provided you with a positive and professional experience. We look forward to seeing you at your next visit!
John is honest and knowledgeable. I had an excellent experience getting a my 2022 X5 M50i and retuning my 2019 lease. Definitely recommend him and BMW of the Freehold.
Business response:
Francis, congratulations on your new vehicle! We are happy to know that John assisted you during your visit. Thanks for sharing and we look forward to serving you again.
This dealership was exceptional—professional, helpful, accommodating and easy to work with. The extra touches of presentation of vehicle when purchased to a complete overview of the car. Highly recommend to others!
Business response:
Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon!
"This dealership was exceptional—professional, helpful,..." This dealership was exceptional—professional, helpful, accommodating and easy to work with. The extra touches of presentation of vehicle when purchased to a complete overview of the car. Highly recommend to others!
"I have had the good fortune to work with this dealer over..." I have had the good fortune to work with this dealer over the past 7 years. I have purchased 7 BMWs in that time and have been more than satisfied with each and every person I've worked with. Starting with Dan Claro, who, always greeted me with a smile and helped me work through some very difficult scenarios on various purchases and was the sole reason which led to my first purchase 7 years ago. Justine Amiano, who could ask for a better service rep to work with?... read more
Business response:
Wow! Your review put a smile on a lot of faces today! We can't thank you enough for taking the time to write such kind things about every individual you have worked with. When our customers leave us this kind of feedback, it reminds us why we love what we do. It brings us great joy knowing that you have loved each and every BMW...thanks for being a loyal customer for the past 7 years! We appreciate you.
"We recently purchased our car through John Cheung from..." We recently purchased our car through John Cheung from BMW freehold. Buying a car can be very stressful but John made it a great experience. He was very personable, knowledgeable, and patient in answering all our questions. We never felt rushed or pressured throughout the process. He went above and beyond from securing the car to delivery. I would highly recommend him to anyone interested in buying a bmw.
Business response:
Sadia, it is wonderful for us to hear that John made purchasing a vehicle such a positive experience for you! It is always our goal to make sure our customers have the knowledge and confidence before deciding to buy! We appreciate your feedback and recommendation!
"John and Danny took great care of me. John kept me..." John and Danny took great care of me. John kept me updated throughout the whole process of my purchase (car build). When the vehicle arrived for pickup, the transaction and experience at BMW Freehold was seamless. I left the dealership with no regrets. Will definitely be back for future BMW purchases!
Business response:
Thank you for sharing a review of your recent experience, Steve. Our team here at BMW Freehold is committed to providing high-quality customer service, and we’re thrilled to hear that John and Danny made a good impression on you. We hope you’ll visit us again soon.
"The staff here is extremely friendly and welcoming. Very..." The staff here is extremely friendly and welcoming. Very happy to have switched to this new dealership! Looking forward to working with them in the future.
Business response:
We are delighted to hear that our staff made your visit so positive! We are always here to serve you!
"Mark was very professional. He was patient working with..." Mark was very professional. He was patient working with us and I will recommend him any time. It was a pleasure working with him. Great guy
Business response:
We are pleased to hear that Mark was a pleasure to work with during your visit! We can't thank you enough for your positive review and we look forward to serving you again.
BMW has a 4.5 star rating with 3,959 reviews.
BMW is closed now. It will open tomorrow at 9:00 a.m.