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BMW
- Automotive
- Freehold, NJ
About this business
Location details
4225 US Highway 9, Freehold, NJ, 07728, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"The dealership itself is in the process of being..." The dealership itself is in the process of being physically upgraded which it desperately needs. From a pricing perspective discounts are good but not excellent. Slightly better pricing/discounts can be found elsewhere with less haggling. Service department is excellent. John Bell, Client advisor is excellent. John is why we continue to purchase from this dealership even though the finance office can sometimes be a hassle to negotiate with on price. The overall experience... read more
Business response:
Thank you for the great review! It is always a delight to hear about a customer’s positive experience! We hope to assist you again in the future!
"The BMW dealership provided a very friendly atmosphere..." The BMW dealership provided a very friendly atmosphere that was welcoming walking in the door. Everyone was very easy to talk with and nice to have a two way conversation with Dominique instead of dealing with stress of purchasing.
Business response:
Thank you for the wonderful review! We look forward to taking care of any future needs that may arise!
"Mark was absolutely a pleasure to work with. He was..." Mark was absolutely a pleasure to work with. He was dedicated to making sure he found me exactly what I was looking for! He was patient and made sure I had the best experience. He, along side Danny Claro, always make sure the customers are happy. I have been going to BMW of Freehold for years and will continue to do so because their staff is truly the best and most dedicated. 5 star customer service always!! Highly recommend.
Business response:
Thanks for the great review! We’re glad you enjoyed your experience with us.
"Excellent experience from front to back Tyler is the man..." Excellent experience from front to back Tyler is the man to see if you want a new or used BMW! Also thank you to Maria for making the finance process so easy and pleasant!
Business response:
Thank you so much for the excellent review! I am so flattered to see such a great list of things you liked about our dealership. We look forward to taking care of any future needs that may arise!
"Have been servicing my 2018 x3 at Freehold BMW for the..." Have been servicing my 2018 x3 at Freehold BMW for the past 3 years despite the fact that it was leased elsewhere. The quality of the service has been excellent and the staff always courteous and helpful. When the time came to lease my next BMW I decided to give them a shot. Mike Youssef did an excellent job of winning my business. He was very knowledgeable and patient as we configured the equipment I wanted in the x3 and then ran several scenarios with and without ... read more
Business response:
We are happy to provide an easy buying experience for you. We strive for quality service, and dedicated employees like Mike make it happen. We hope to see you again in the future.
"I've recently had a issue with the service department...." I've recently had a issue with the service department. Shortly there after I had a meeting with Mr . Arnaldi Which is the service manager for BMW of Freehold. He was very apologetic and he promised to Resolve the issue as soon as possible to my surprise within several days I received a phone call from him. Needless to say the issue was resolved to my satisfaction I will be continuing my business With BMW a Freehold Because of his attention to detail in handling The ... read more
Business response:
Thank you returning to BMW Freehold. We are glad that we were able to improve your first impression of our dealership, and we appreciate the feedback about your experience. Thank you for your business and please let us know if you have any further maintenance needs.
"Wouldn't get a car from anywhere else or anyONE!..." Wouldn't get a car from anywhere else or anyONE! Dominique made this the best experience by being accommodating, fast, and helped me get a great deal on a gorgeous car! Highly, highly recommend!!
Business response:
Thank you so much for the excellent review! I am so flattered to see such a great list of things you liked about our dealership. We look forward to taking care of any future needs that may arise!
"This was my first time leasing a car and bmw of freehold..." This was my first time leasing a car and bmw of freehold made it a great experience. Really friendly staff and they work hard to give you the best deals! Will continue to work with them even though I live in NYC.
Business response:
Thank you for the great review! It is always a delight to hear about a customer’s positive experience! We hope to assist you again in the future!
"Very Professional Dealership With Great Workers! I Got A..." Very Professional Dealership With Great Workers! I Got A Great Deal On 2017 BMW 330I, Man This Thing Is Insane. Couldnt Have Been More Happier With My Purchase. I Would Definitely Recommend This Place To Others In The Market For A New Car, Ask For The Sales Associate Orville, He Was Really Helpful In Looking For What I Wanted At A Nice Price :)
Business response:
Miguel, thank you so much for your thoughtful review! Reading reviews like this couldn't make us happier. We look forward to assisting you in the future!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 3,959 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.