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BMW

4.9

About this business

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
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Katie 
4 years ago

Repair Alex Flinn was great in handling my insurance claim. I didn’t have to do anything which was a great relief considering I have a very busy schedule. I’m happy to have my car back and driving just like it did from when I bought it new. 

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Yianni 
4 years ago

Excellent Service Again thank you to Mike Collins for the great customer service. Everything was quick and easy and is a straight up honest guy. I will definitely come again and remember if you need anything go see Mike Collins. 

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Michael Nyarko 
4 years ago

Great service! Hassle free customer to client relationship. Jacob Murrar did a great job , no time wasted , efficiency and display of his expertise was unrivaled. Thank You for taking care of my Ultimate Driving Machine . 

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Anthony Vittorini 
4 years ago

Service 5 star service!! My service advisor Jeff always makes it a great experience!!! 

Agnes W.'s profile image
Agnes W. 
4 years ago

Bill Jacobs BMW Thanks for great service provided time and time again by Mike Alwin and Bill Jacobs BMW! What Mike promises always gets done. No surprises or disappointments. He is an excellent 5 star employee and asset to this business. 

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Anne 
4 years ago

Service Alex Flinn is top notch. I love that they take pictures of things in your car for you to point out exactly what they are talking about. I also love the text link with a video of inspection for my car. 

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George Lowery 
4 years ago

Mo in service Mo is great. Appreciate the good customer service. 

Leslie Babson's profile image
Leslie Babson 
4 years ago

Car fixed! Jeff was wonderful as usual. Stayed in touch with me till the car was ready 

Kimberly Logan's profile image
Kimberly Logan 
4 years ago

Mike Alwin in service I have been getting my 2020 BMW X5 only serviced at this dealership where I purchased the vehicle. Mike Alwin in Service is the best. He was great and efficient with servicing my vehicle. From dropping it off with him to picking it up. As always I?m very please all around with my entire experience at Bill Jacobs BMW service department! 

Business response:

Kimberly, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.