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BMW
- Automotive
- Naperville, IL
About this business
Location details
2495 Aurora Ave, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great experience! Had a nice buying experience from start to finish. Jose Vargas was knowledgeable and attentive to every question and request I had throughout the process. He went above and beyond providing updates and status of my car. Others also involved via Genius support and Financing were equally as great. Highly recommend this dealership. Everything was very straightforward.
Repair My vehicle was towed in from another shop. Bill Jacobs was kind enough to get me a rental car. Alex Flinn was really good. I got my car fixed up and driving great now.
Serviced No reason to go anywhere else for service. Bill Jacobs BMW is family owned and their Employees provide the best experience. Been servicing for years and Kudos to Alex Flinn my Service Advisor.
Jose Vargas - BMW Bill Jacobs We bought a vehicle from Bill Jacobs BMW this week. We had the pleasure of working with Jose Vargas. He was easy to work with and treated us with respect throughout the entire process. You could tell he knows the product and is passionate about BMW. He helped us narrow down vehicles and we were able to have a test drive. We appreciated, Mike Adler, the General Sales Manager, reaching out after our visit to ensure that we had the best experience at the dealership and to answer our questions. I wo... read more
Serviced Alex Flinn did a great job and kept me up to date on the repair work. I appreciated the fact he had a comparable loaner vehicle to use in the meantime. Exceptional service.
Business response:
Hi Vincent, thank you so much for your positive comments about Alex. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
BillJacobs Customer Service My Bill Jacobs BMW service agent, Mo Ali, is excellent. He took care of me and my car to make sure that work was done correctly and I was satisfied. I really appreciated the support and updates I received from Mo.
Business response:
Hi Sharon, thank you for your kind review; we are happy to pass along your comments to Mo here at Bill Jacobs BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Mo in service is amazing to work with! No was timely and so understanding of my car situation. I appreciate his transparency and help!
Great Experience with Bill Jacobs BMW I had a great overall experience buying my first BMW from Bill Jacobs BMW dealership in Naperville, IL. My client advisor was David Reynoso. A very genuine young guy with a great personality and a true pleasure to work with. I highly recommend stopping into this dealership for any of your future BMW needs.
Business response:
Hi Travis, thank you for your kind review; we are happy to pass along your comments to David here at Bill Jacobs BMW! Thanks again for the recommendation, and have an amazing day!
Jacob outstanding I came without an appointment and had a flat tire and Jacob Murrar showed me the nail and took care of my car needs . Thanks again
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 3,753 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.