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BMW
- Automotive
- Bloomfield Hills, MI
About this business
Location details
4065 W Maple Rd, Bloomfield Hills, MI, 48301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
"Everything was taken care of in an exceptional way!..." Everything was taken care of in an exceptional way! Thanks! Great job. Everyone was very helpful. Thank you! Regard BMW does a great job helping customers.
Business response:
We appreciate your positive review about your recent experience with us!
"The two words that come to mind are efficiency and..." The two words that come to mind are efficiency and responsiveness at all levels of sales, service and administration! My complete satisfaction with my 2020 x5 is leveraged by the level of staff effort! The Erhardt lead on my account in terms of ongoing assistance was Audrey who gave 110 percent!
Business response:
Wolmsley!, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW of Bloomfield!
"Very responsive, friendly &..." Very responsive, friendly & knowledgeable. Recommendations were helpful & minimized cost while providing necessary services. Xxxx xxx xx xxxx xxx xxxxx xxx xxx xxxx xxxx xxxx xxx
Business response:
Hi Paul, we are very happy to have provided you with such a positive experience!
"Overall I always have a good experience buying vehicles..." Overall I always have a good experience buying vehicles from Erhard but there’s always a but. Detail, service, and finance could improve some. The service department should have discovered the 4-5 dings during the CPO inspection that I found during the delivery process. Detail had several days to detail the car and yet we found many dirty areas upon the car at delivery. This dealership had this car since July 2020 as a lease turn in from San Diego, CA. It may have ... read more
"It was great working with all staff members of Erhard BMW..." It was great working with all staff members of Erhard BMW especially my sales representative David Nank, he was helpful honest and knowledgeable. Definitely Will come back in the future to do more business and thank you for everything!!
Business response:
Jamal Shaow, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW of Bloomfield!
"Customer service experience is excellent at Erhatd BMW...." Customer service experience is excellent at Erhatd BMW. I was informed timely on repairs. A detailed explanation of services needed was sent to me. Very satisfied.
Business response:
Hi Loriemaysmartin, we are very happy to have provided you with such a positive experience!
"Great experience working with Bill and Erhard BMW. They..." Great experience working with Bill and Erhard BMW. They made things very easy, no hard sell techniques and very accommodating on the financing and delivery.
Business response:
Hi Bob, we are very happy to have provided you with such a positive experience!
"Erhard BMW Bloomfield Hills has provided amazing sales..." Erhard BMW Bloomfield Hills has provided amazing sales and service over the last 15+ years. I could not be happier with them. Thank you so much Ryan, John and the Erhard team!
"Great service and friendly staff and no questions asked..." Great service and friendly staff and no questions asked when I used my tire warranty and they replaced the tire. Very nice to deal with.
Business response:
Goblueapk, we are so happy to read such a great review about Erhard BMW of Bloomfield!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 3,083 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:00 a.m.