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BMW

4.4

About this business

Location details

6318 Montana Ave, El Paso, TX, 79925, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
SunClosed
4.43,679 reviews
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Erik Mendoza's profile image
Erik Mendoza 
recommend  Recommended
5 years ago

Went in there to look at a car and we had the most wonderful experience with Bill. He is not just a salesman but a caring and genuine human being. He was honest and very nice to talk to. We loved our experience there as buyers. When going through the financial process that was dry and had a really hard time doing the down payment. Bill made us feel at ease and comfortable, not pushy at all. We bought our SUV that same day. 

Business response:

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit! 

Armando Olague's profile image
Armando Olague 
recommend  Recommended
5 years ago

Heidi always goes above and beyond to make sure the service on my car is done in a timely manner and always keeps me updated on the process! 

Business response:

Thank you Armando for your kind words about Heidi! We are very happy to hear that we were able to provide you with an enjoyable service experience! 

Andy Leno's profile image
Andy Leno 
recommend  Recommended
5 years ago

I saw a vehicle on the BMW of El Paso website and Jonathan (sales advisor) was so helpful and quick to respond briefly to my questions 😀 😄 I was in need of a ride and he offered to pick me up. Highly respected man and I recommend to everyone. 

Cheryl Patterson's profile image
Cheryl Patterson 
recommend  Recommended
5 years ago

The service representatives are excellent they go above and beyond. We had an issue with a seatbelt and my husband had recently had surgery and I was given a loaner until the repairs were complete which only took a day! Thank you 

Business response:

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit! 

Caleb McCardle's profile image
Caleb McCardle 
recommend  Recommended
5 years ago

Sergio Perez is great! Sergio, thankyou for taking care of my mom! She dropped her car off this morning for service, you were courteous enough to get her an Uber ride home and back to BMW when her X5 was ready! That is next level customer service and I greatly appreciate you taking care of my mom. -Caleb 

Business response:

Thank you, Caleb, for your kind words about Sergio! We are thrilled the he provided you Mother with an enjoyable service experience! 

David Mansfield's profile image
David Mansfield 
recommend  Recommended
5 years ago

Great service Great people 

Business response:

Hi David, thank you for being our customer, we appreciate your kind words! 

Irma Banks's profile image
Irma Banks 
recommend  Recommended
5 years ago

Wonderful friendly service. Great experience 

Business response:

Thank you, Irma for the positive review. We're glad that you had a wonderful and friendly experience with your recent visit. We look forward to your business with us again! 

Marcus Zadium's profile image
Marcus Zadium 
recommend  Recommended
5 years ago

Amazing crew checking you in.... Extremely clean and sanitized service area. My mechanic left my BMW clean too. GREAT JOB HEIDI 👍😎 

Marylou Ochoa's profile image
Marylou Ochoa 
recommend  Recommended
5 years ago

10/10 Jonathan was my sales man, till this day he still checks up on me and tries to get me the best deals. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.4 star rating with 3,679 reviews. 

When is BMW open?

BMW is closed now. It will open on Monday at 8:00 a.m.