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BMW
- Automotive
- Bloomfield, NJ
About this business
Location details
425 Bloomfield Ave, Bloomfield, NJ, 07003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Customer Service is always friendly and explains issues...." Customer Service is always friendly and explains issues. They also don’t push you into fixing things right away. Thinking of buying again from here
Business response:
Thank you for trusting us, Derek. We're proud to have earned your continued support of BMW of Bloomfield and we hope to work with you in the future!
"Hi there,it's always pleasant to meet right people in the..." Hi there,it's always pleasant to meet right people in the life.On the 12th of December I met not only a good person but an excellent specialist too in a pretty good place BMW of Bloomfield.It's a Client Advisor Steeve Eveillard.He assisted me with my Lincoln MKX.As for me,his service was excellent and I can refer him to my friends.Wish him be healthy and wealthy.Merry Christmas and a Happy New no oYear.Best regards,Mykhaylo Yurkevych.
Business response:
Mykhaylo, thank you for taking the time to leave us a review! We are so glad Steeve took such good care of you here at BMW of Bloomfield, and we will be sure to let him know that you appreciate his help. Happy holidays to you as well!
"I brought my BMW X5 to Bloomfield for service and..." I brought my BMW X5 to Bloomfield for service and unfortunately there was a little miscommunication on what the issue was exactly. The Service Director, Richard, quickly took action and went above and beyond to not only correct the error, but to make me feel whole. The true gauge of customer service is how an organization takes ownership and is proactive in offering resolutions when problems arise, because nobody is perfect. It is especially hard to find service departme... read more
Business response:
Tyler - thank you for trusting BMW of Bloomfield with your business. We strive to meet the needs of guests and I am glad to hear that Richard helped you navigate this situation!
"As always, Gina Tedesco saves the day. I had an..." As always, Gina Tedesco saves the day. I had an unexpected issue with my 2015 528XI, brought it in without an appointment, Gina and the service staff got me back on the road. Thanks Gina!
Business response:
Hi Frank - Thank you for taking the time to review us! We are thrilled to hear that Gina and the BMW of Bloomfield team earned your five-stars. We are wishing you safe travels in your 2015 BMW 528i and hope to see you again down the road!
"Great overall experience provided by Gina. I went in for..." Great overall experience provided by Gina. I went in for a leak in a rear tire and was able to get my breaks, an alignment and oil change done.
Business response:
Thank you for trusting BMW of Bloomfield with your vehicle. I am glad to hear that Gina took care of your concerns and got you back on the road!
"Bobby Kaufman was very helpful and knowledgeable and gave..." Bobby Kaufman was very helpful and knowledgeable and gave us guidance and support throughout the leasing process. It was paramount in making our decision to lease from the dealership. Overall, the customer service at the dealership is excellent. Thank you.
Business response:
It's wonderful to hear that Bobby guided you through the leasing process with helpful service. Thank you so much for sharing such fantastic feedback! All of us at BMW of Bloomfield wish you many safe miles in your new vehicle.
"Jack Gomes is absolutely magnificent. Going beyond the..." Jack Gomes is absolutely magnificent. Going beyond the call of duty, he found the best deal ever! He provided outstanding customer service. Love my car also!
Business response:
Rosalyn - We are overjoyed to hear that Jack helped you get the best deal around on your new vehicle. Thank you so much for posting a rave review! We hope to see you again at BMW of Bloomfield for your first oil change.
"Honestly the best customer service I have ever had. I..." Honestly the best customer service I have ever had. I have been to a few dealerships but the service here is the Best! Thank You!
Business response:
Marlen - For you to say that our BMW of Bloomfield team provided the best customer service makes us smile! Thank you so much for visiting us for your auto service needs.
"Sales person Jack Gomes is just absolutely magnificent...." Sales person Jack Gomes is just absolutely magnificent. Going beyond the call of duty, he went beyond the call of duty and found the best deal ever!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,541 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.