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BMW

4.5

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

777 Kapiolani Blvd, Honolulu, HI, 96813, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 10:00 p.m.
Tue7:00 a.m. to 10:00 p.m.
Wed7:00 a.m. to 10:00 p.m.
Thu7:00 a.m. to 10:00 p.m.
Fri7:00 a.m. to 10:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
4.52,587 reviews
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Angell's profile image
3 years ago

"Very helpful and friendly every step of the way. I..." Very helpful and friendly every step of the way. I couldn’t have hoped for better service 

Kekai03's profile image
3 years ago

"No pressure. Ashlyn’s texts, Darion’s customer svc,..." No pressure. Ashlyn’s texts, Darion’s customer svc, Issac’s financing. Classy! Quick! Convenient 

Keoki's profile image
3 years ago

"Overall great service. Special kudos to Jonah. Ching who..." Overall great service. Special kudos to Jonah. Ching who is very professional, patient and responsive to inquiries. Would like to see courtesy pickup and drop off service reimplemented. I work jus a few blocks away and have to had co- workers pick me up after dropping off my car or taking me to the dealership when repairs were completed. Loaners are available but limited and not convenient to schedule. 

JG's profile image
3 years ago

"Solid work on the car; quick loaner car service; Rick the..." Solid work on the car; quick loaner car service; Rick the maintenance rep lead super friendly and constant comms. But they didn’t clean out / vacuum car as they normally do- leaving me with a bad impression when picking it up. 

Alanna's profile image
4 years ago

"I dropped off my car for change the brake oil and they..." I dropped off my car for change the brake oil and they finished early I was expected. Excellent service 

Habgawas's profile image
4 years ago

"Prompt and courteous during check in. Car finished as..." Prompt and courteous during check in. Car finished as promised with text notification. . Reviewed service ticket and made recommendations for follow up visit. Well done. 

Magiepfeiffer22's profile image
Magiepfeiffer22 
4 years ago

"Very good customer service! Everyone was very kind and..." Very good customer service! Everyone was very kind and accommodating when I came in. Thank You BMW Honolulu! 

Joy Oda's profile image
4 years ago

"BMW Honolulu deserves 5-stars, why?1. Call service..." BMW Honolulu deserves 5-stars, why? 1. Call service advisor with problems. My problem: Pothole tire damage on my M5. 2. Immediately arranges solution. 3. I was never inconvenienced, it was about me. 4. Minute to Minute text follow up ( I prefer text updates). DONE! And with a upgrade solution!😘♥️🎈🎈🥰 

DanHorne's profile image
4 years ago

"Excellent service on my X3 and great customer service..." Excellent service on my X3 and great customer service from the Parts Department on advising me on the type of receptacle required for Plug in using 220-240v. I really appreciate the service department going above and beyond by washing and vacuuming my car. Thanks. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 2,587 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 7:00 a.m.