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BMW

4.8

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

2720 Highway 52 N, 2720 US-52, Rochester, MN, 55901, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.81,576 reviews
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MAUREENG0's profile image
MAUREENG0 
4 years ago

Wendy was outstanding and very helpful throughout my... Wendy was outstanding and very helpful throughout my entire buying process. She went above and beyond to make this purchase happen. Thanks so much for your great customer service. 

JOSIE's profile image
4 years ago

Costumer service was good, the service writer was a very... Costumer service was good, the service writer was a very nice gentleman that I dealt with via the phone. Unfortunately he had to deliver a few bout of bad news to me over the course of the service I had done there. First was a wrong part diagnosed as bad meaning I didn't have car back for our big trip which put me on the spot. Mistakes do happen though, and as I am still on my trip and my folks picked the car up for me and noticed no faults the end result was a fixe... read more

coryajohnson's profile image
coryajohnson 
4 years ago

I appreciated the concierge service and the work... I appreciated the concierge service and the work completed. However, there was a software update for the vehicle but not required so they would not do it without customer pay of $230. This is a leased vehicle under warranty; I should not have to pay for software updates. The service department could be a little friendlier. Although email lacks tone, some of the email messages seemed abrasive. 

MADDIESNET's profile image
MADDIESNET 
4 years ago

Mac Miller was awesome!! Got my car in on short notice.... Mac Miller was awesome!! Got my car in on short notice. Everyone was friendly while I was waiting for it to be done. Highly recommend 

DBECKLEY10's profile image
DBECKLEY10 
4 years ago

Time for new tires. A special promotion was identified to... Time for new tires. A special promotion was identified to save on the process. Four wheel alignment was required with recalibration of sensors. Appointment was timely. Transportation by dealer van made it an efficient project 

JMARK2145's profile image
JMARK2145 
4 years ago

Kind, helpful and knowledgeable. Always feels like... Kind, helpful and knowledgeable. Always feels like family. Mindful of how much money I may or may not want to spend. Service is consistently accommodating and make it easy. 

Terry Joyce's profile image
Terry Joyce 
4 years ago

Had an issue with w/w reservoir pointed out when I had my... Had an issue with w/w reservoir pointed out when I had my first service with Burnsville VW. They said they would order the part and take care of it. One year later I mentioned it to Mac and the part was ordered and the part replaced...in less than a week. Thanks Mac, you guys are phenominal! No question where we will have our service work done from here out. 

JNAP's profile image
4 years ago

Service is excellent. I'm always informed on the best... Service is excellent. I'm always informed on the best options for any repairs and cost I have never been disappointed on any service calls 

JYMCELROY's profile image
JYMCELROY 
4 years ago

Added blue to our diesel and no charge as it was coming... Added blue to our diesel and no charge as it was coming up on our scheduled maintenance- we will come to this dealership when we are ready for another car. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 1,576 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.