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BMW

4.8

About this business

Location details

3015 S Hanley Rd, Saint Louis, MO, 63143, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.84,307 reviews
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Workit1121's profile image
Workit1121 
4 years ago

"The best car buying experience ever. Brett, the..." The best car buying experience ever. Brett, the salesman, was easy to work with and no pressure. There was no back and forth price haggling. My offer was accepted within 10 minutes via text. 

Business response:

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care! 

Logan Hine's profile image
Logan Hine 
4 years ago

"I received very good service at the Autohaus dealership...." I received very good service at the Autohaus dealership. They were very helpful and virtuous throughout my entire experience. I was also very pleased with their Christmas decorations. 

Business response:

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus! 

Jon's profile image
Jon 
4 years ago

"From the car salesman to the greeter in the service..." From the car salesman to the greeter in the service department autohaus has been top notch. I have to say the young man Colin who works in service as a greeter has been on the front line for me three times now and I feel should be called out for his excellence in representing your brand. He is extremely polite, efficient, and top notch in helping. Colin definitely represents what the identity of the Autohaus staff should be. 

Business response:

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Collin is one of the best! Thank you for choosing Autohaus! 

Kate Chilton's profile image
Kate Chilton 
4 years ago

"Easy and accommodating to make our repair the best..." Easy and accommodating to make our repair the best experience yet! We glad we got the extended warranty, we got an appt the same day we called. Loaner vehicle as top of the line. 

Business response:

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care! 

ssp5a1's profile image
ssp5a1 
4 years ago

"My experience at Autohaus BMW couldn't have been better...." My experience at Autohaus BMW couldn't have been better. The entire process was easy. It's an excellent car buying experience. Everyone that I spoke to was incredibly helpful. The demo of all the features was appreciated, as well. Thank you! 

Business response:

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience! 

jhsmayden's profile image
jhsmayden 
4 years ago

"Patti Kupfer in the service department is excellent. My..." Patti Kupfer in the service department is excellent. My car went into service for new tires and a 4 wheel alignment. We purchased our car at Autohaus and have it serviced there as well. Sales and service are excellent. 

Business response:

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Patti is one of the best! Thank you for choosing Autohaus! 

Cbwalter's profile image
Cbwalter 
4 years ago

"My husband took my car in for service so I don’t have..." My husband took my car in for service so I don’t have names of who was involved but as always, the customer service was great. 

Business response:

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care! 

Kpeccola's profile image
Kpeccola 
4 years ago

"Great location, great coffee and snacks, great service,..." Great location, great coffee and snacks, great service, service rep Mike Crader is great. I’m on my 4th BMW from Autohaus in 18 yrs. this was a service visit, but my salesman Bob Detert is great too. 

Business response:

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience! 

Chris Hayes's profile image
Chris Hayes 
4 years ago

"Service was excellent and very thorough. My only..." Service was excellent and very thorough. My only complaint is that I don't feel like there's the extra step to go beyond just providing the basic service and deliver an amazing experience, especially when purchasing a luxury car. I've owned other non-luxury brands that do this. An amazing experience would be to get my car back from service cleaner than when I dropped it off. It's something that takes little time for the dealer, but makes you appreciate the time that you'v... read more

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 4,307 reviews. 

When is BMW open?

BMW is open now. It will close at 5:00 p.m.