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3015 S Hanley Rd, Saint Louis, MO, 63143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"Had my car in for an overall checkup before the warranty..." Had my car in for an overall checkup before the warranty ran out, they checked over everything that could be checked, found one item and repaired it. I was kept informed of everything and it was amazing to be treated like a regular customer even though the car wasn't purchased there. Very pleased with this service department and everyone that helped me during my visit.
Business response:
Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!
"Great service as always! My X2 had developed a brake..." Great service as always! My X2 had developed a brake issue causing vibration when slowing down. I was getting ready to leave on a trip but wanted to get it checked out. Linda managed to work me in even though the shop was busy. Andy, shop foremen, drove the car with me to make sure he understood the problem and he got it repaired in time for me to take it on my trip!! Thanks everyone!
Business response:
Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!
"Excellent service, as always. Thanks to the whole staff,..." Excellent service, as always. Thanks to the whole staff, especially newbie Deanna Gossman who was friendly, knowledgeable, and an overall pleasure to work with. A great addition to the team!
Business response:
Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!
"Excellent service as always. Nothing else to add. A real..." Excellent service as always. Nothing else to add. A real pleasure with whom to deal.
Business response:
Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!
"I have been a customer for many years ( ownership of 3..." I have been a customer for many years ( ownership of 3 BMWs over time) and will continue to recommend them to everyone. Mike is a great service advisor. The atmosphere is friendly and everyone is helpful - even clientele!
Business response:
Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!
"Another visit with great service and personal care...." Another visit with great service and personal care. Patti always takes the time to discuss options and keeps me informed of the progress. Thanks again
Business response:
Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!
"Completely happy with the service I receive at Autohaus..." Completely happy with the service I receive at Autohaus BMW, from sales (thanks again Matt), to finance and service. Everyone is always helpful, kind, knowledgeable. I choose to return to Autohaus BMW although another BMW dealership is much closer to my home. Happy to make the trip!
Business response:
Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!
"As usual, service was excellent! Quick and easy and my..." As usual, service was excellent! Quick and easy and my service technician kept me informed. Got to take advantage of an offer for oil service promotion.
"Great personnel and service at Autohaus BMW. Great..." Great personnel and service at Autohaus BMW. Great communication with their texting apps and I loved the tech videos they sent that actually showed my vehicle concerns being addressed.
Business response:
Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!
BMW has a 4.8 star rating with 4,307 reviews.
BMW is closed now. It will open at 9:00 a.m.