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BMW

4.8

About this business

Location details

3015 S Hanley Rd, Saint Louis, MO, 63143, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.84,307 reviews
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Kara E's profile image
Kara E 
3 years ago

Chris was fantastic from start to finish! Autohaus BMW Chris was fantastic from start to finish! Autohaus BMW is the only place I will service my vehicle. Keep up the great work! 

wwb_stl's profile image
wwb_stl 
3 years ago

My first BMW purchase and I was very impressed with the way the sales and finance staff worked with me. Everyone was great to deal with and everything was communicated clearly. Not only do I have a cool new car but I'm confident that they'll take good care of it as service is needed. I guess I'm part of the family now! 

Business response:

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience! 

yuriy's profile image
yuriy 
3 years ago

Friendly. Fills always welcome. Good service. Service advisors know what to do. Inside the dealership very nice clean fresh coffee 

Business response:

Thank you for the 5-star review! Stay safe and see you next time! 

jshapiro9489's profile image
jshapiro9489 
3 years ago

The service , which was my car's first oil change , and overall checking over the car was fine. But, I had to wait longer than expected. The car service was completed in an hour . I had to wait a little over an hour to get the car! They cleaned and washed the car... but still the extra hour of waiting was unnecessary. 

Business response:

Thank you for the review! We appreciate any feedback you have for us. We strive to improve in service, parts, and sales to give our customers the best experience. Your concern will be passed up to management. Thank you for choosing Autohaus BMW! 

Bill's profile image
Bill 
3 years ago

The car went in on an airbag recall. While there, they inspected and reported on many other elements of the car’s condition. Sure, it tends to get work for them, but it also helps me keep my car in great shape also. They’re pleasant, transparent in their work. What’s not to like! 

Business response:

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus! 

Scandal's profile image
Scandal 
3 years ago

Always enjoy Mike Crader who takes good care of me. He’s personable & professional. Explains to me what’s needed on my visit & how long it will take. Loved the new video. Loved the cashier. 

Business response:

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Mike is one of the best! Thank you for choosing Autohaus! 

Docboss's profile image
Docboss 
3 years ago

Nice dealership. Linda S., a service writer, is the best! Car was delivered a day late, but Linda called and explained it was a billing issue. Loaner was ok, but I probably won’t do another. Dent, not detected pre-loaner by Linda or me, was awkward upon return. And now they make note of fuel level. Lexus dealer doesn’t do that. Price of repair was decreased by BMW “service special inspection” discount. Oil leak and diesel fuel filter was $400+. I trust Autohaus as long as Linda is there. Autohaus is still a very nice dealers... read more

Business response:

Thank you for the review! We appreciate any feedback you have for us. We strive to improve our service to give our customers the best experience. Thank you for choosing Autohaus BMW! 

Greg's profile image
Greg 
3 years ago

Pleasant knowledgeable sales staff, speedy knowledgeable service department also provides video of service and way it is required. 

Business response:

Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time! 

Docboss's profile image
Docboss 
3 years ago

"Nice dealership. Linda S., a service writer, is the best!..." Nice dealership. Linda S., a service writer, is the best! Car was delivered a day late, but Linda called and explained it was a billing issue. Loaner was ok, but I probably won’t do another. Dent, not detected pre-loaner by Linda or me, was awkward upon return. And now they make note of fuel level. Lexus dealer doesn’t do that. Price of repair was decreased by BMW “service special inspection” discount. Oil leak and diesel fuel filter was $400+. I trust Autohaus a... read more

Business response:

Thank you for the review! We appreciate any feedback you have for us. We strive to improve our service to give our customers the best experience. Thank you for choosing Autohaus BMW! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 4,307 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.