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The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
1 Geary Plz, Seaside, CA, 93955, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 7:00 p.m. | |
Tue | 8:30 a.m. to 7:00 p.m. | |
Wed | 8:30 a.m. to 7:00 p.m. | |
Thu | 8:30 a.m. to 7:00 p.m. | |
Fri | 8:30 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
"The Best! Received stellar treatment and service" Kenny Lampton was my service adviser. He is a Rock Star when it comes to taking care of his customers. Whomever worked on my 328 i did a fantastic job. Kenny kept in contact with me every day to give me an update as to how progress was being made with my BMW. Kenny made sure that my car was repaired perfectly and was safe for me to drive from Santa Cruz to Monterey where I'm employed as an RN. Someday when it's time to buy a newer model BMW I will come to Monterey BMW for my... read more
"Great service " It’s always a great time taking my car for service Chris Alameida is always the guy to go always there to help and great car advice overall I am very satisfied with BMW of Monterey
"Great service, love our service advisor Mike Kyle" We love our advisor Mike Kyle and his attention to our requests and needs. He always tries to accommodate our schedule since we live a fair distance away and is very reasonable, open and honest, and does not insult our intelligence when discussing any issues. No BS from Mike, that is what we appreciate the most, I guess.
"Smog Certificate" Very easy to make an appointment by telephone. Service advisor was efficient, and the smog check was completed while I waited in the new waiting room. And, the vehicle was washed before being returned to me. A good experience.
"Service X3" The new BMW serice area looks very modern, and very customer oriented. Mike at the service department treated us very GOOD ALL AROUND, as usual.
"You’ve got a great team!" Since we first leased, then bought, our 2004 325i, we have always had the best service from all the team at BMW Monterey. Joe is always professional as are our technicians, parts department personnel, and every one we deal with. Keep up the good work!
"Great work! " I had 4 tires and an alignment put on my vehicle. The service was good as always from Joe and Javier. Thank you Mike Hayworth in Parts Dept. for ordering my tires. I can feel the difference on the new tires and my car feels like The Ultimate Driving Machine again!!
"My service agent is professional, quick and trustworthy " Your new building is beautiful but not appropriate for your service representatives nor customers. Their desks are much too small for their needed equipment—phone, paperswork etc. Plus, for the waiting customer there is no chair etc by their service agent. There is wasted space in the middle of the sales room Your building design is not for the service customers but focused on the sales team. Please remodel.
"Five Stars!" I've leased two cars from BMW of Monterey and today I was in a jam because of a service issue, out of town. ANNA, is always professional and so helpful! She helped me talk to the Monterey manager and resolved the issue with the out of town service shop in just ONE day. Thank you BMW Monterey for your great customer service. Wish there were more like you around!
BMW has a 4.8 star rating with 2,515 reviews.
BMW is open now. It will close at 7:00 p.m.