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1 Geary Plz, Seaside, CA, 93955, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"Excellent service from my advisor Chris Almeda" We needed a new tire fairly fast as we had a puncture. Chris squeezed us in, had it fixed promptly while we waited. He is an outstanding representative of your organization
Business response:
Thank you for the review! We are happy to hear Chris got you that new tire. We’re grateful for having such dedicated team members and also thankful for your business!
" Amazing service !!!" We are from out of town and had car trouble. We went to your dealership and were treated so very well. Mike Kyle was beyond helpful. He knew we had a short timeframe and worked hard to rush the service that we needed on our car . He was truly amazing! He got our car turned around in 24 hours and we are now able to head back to Los Angeles . We have friends in Monterey and will definitely recommend his services to everyone. Anna Kwan, who arranged our loaner car was also terrific . You have a great serv... read more
Business response:
Thank you for the review! We’re thrilled Mike and Anna provided you with such a positive experience. We’re grateful for having such dedicated team members and also thankful for your business!
"Jeremy Carter is amazing at his customer service. " Great service with Jeremy Carter as always. Never let this guy leave. Exceeds at his job! Gives me peace of mind that he is handling my service needs.
Business response:
Hi Muribe, thank you for the review! We’re thrilled Jeremy provided you with such a positive experience. We’re grateful for having such dedicated team members and also thankful for your business!
"2019 BMW X3" Couldn’t be more pleased with this truly outstanding vehicle and the personal attention and service we received at BMW Monterey. Thank you very much!
Business response:
We very much appreciate your review. We are so pleased to hear that you received exceptional service during your visit. Thank you for your business!
"Chris Almeida is the very best " Chris is the most professional and courteous service manager I've met. He treats people with respect and kindness you rarely see in the auto business.
Business response:
We're so glad to hear that you had an enjoyable experience with help from Chris. Thank you for taking the time to share it online. You're a valued customer and we’re looking forward to assisting you again in the future!
"Service was great" went through the battery change and brake service with no hassle. Mike and Jeremy made sure i got everything i needed and provided information about my inquiries.
Business response:
Hello Ryan, thanks for taking the time to leave a review and highlighting Jeremy’s contribution to making your visit enjoyable. Thank you again!
"Great service " Quick, fun and enjoyable experience. Was in and out of service in no time. Provided me a service loaner when, my car was in the shop for more then a day.
Business response:
We appreciate you taking time out of your day to leave a review. Our goal is to always put the customer first and we're happy to hear we exceeded your expectations. Thank you again for your business!
"Quick and Easy" Airbag replacement was completed quickly. Communication was great, the service folks were great. Painless and efficient. Vehicle returned clean. Service team was very helpful and professional.
Business response:
Rita, thank you for the review! We're happy to hear you enjoyed your experience with us. We look forward to doing business with you in the future.
"Airbag Recall Service Complete" BMW 128i was brought in for airbag replacement service. Service member was professional and respectful and also provided a line of communication to be reached at. The time quoted for completion of the service was 4pm. The service was completed at 4pm, good job.
BMW has a 4.8 star rating with 2,515 reviews.
BMW is open now. It will close at 5:00 p.m.