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BMW

4.4

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

2100 Martin Luther King Jr. Blvd., Eugene, OR, 97401, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.41,040 reviews
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Handshaw's profile image
7 years ago

"Oil change " We had a service at 21,700 miles. Were told we need new tires soon. Not good news at only 21,700 miles. A warning light came on as we reached home. Said all our tires were low on air and to pull over. Had to take it tight back to dealer. Not a great car wash on the outside. Rubber mats ahold have been washed as well. 

Kelli Ngariki's profile image
Kelli Ngariki 
7 years ago

We bought a used vehicle from BMW of Eugene. We liked our salesperson, he was kind and tried to understand our specific needs. A few things didn’t go as planned but he personally saw to it that they were set right. We would recommend Christian to others. We were disappointed with the finance manager who was very disorganized - going through the papers over and over and running many extra pages that went straight into the recycle. He asked a lot of questions but didn’t really listen to our answers and kept pushing the mainten... read more

mr.kp@outlook.com's profile image
mr.kp@outlook.com 
7 years ago

They tell you they will have your car done in 2 hours But once you get there it all change WITH A APPOINTMENT IT WILL BE 4 DAYS FOR OIL CHANGE ! worse BMW Service in the N.W !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 

Ramos90's profile image
11 years ago

This people in here have no idea about anything else just steal money I have 03 BMW 325i I came for repairing job I paid 3,000 dollars with no results and then they asking for 1700 more funny 

AvaMU06's profile image
11 years ago

Took my X5 in for a door cylinder lock replacement. Was a nightmare from the beginning. The part guy and Service manger insisted I only need 1 part to buy so I bought it 110$! They had my car for a week and never did anything until I called. Drove an hour to pick it up and it wasn't ready and was informed that I need another additional part 126$ the part the insisted I didn't need before.Bought the part and waited addional 2 hours was pissed off. Everything besides my door lock cylinder worked get my car back and Ashley info... read more

mgmtm3's profile image
14 years ago

Horrible. I usually do not write reviews unless I have a very good or very bad experience. BMW of Eugene is actively climbing to new lows in my book. They have a policy where you cannot speak to the mechanic working on your car. Instead I had to relay messages though a person who obviously knew nothing about cars to the mechanic that was 10 feet away on the other side of the wall. I called up BMW of Salem to check if they had such a policy as well and they were just as taken back about it. No thanks, ill take my business els... read more

Soigne1's profile image
15 years ago

Bought my car from Kuni BMW... had to take it to BMW of Eugene (I live in Eugene)because my door handle kept sticking. So they ordered 4 new door handles and painted them.. not even a year later the paint is bubbling and peeling off.. so I take it back to them and their service manager Joe comes out to look and tells us that they wont fix it. So I called Kuni BMW and they said "thats ridiculous and unacceptable.. bring it to us and we'll fix it and bill them". Long story short... if you want to be treated right do not buy or... read more

gotscrewed's profile image
gotscrewed 
15 years ago

Bought a used 740il a while back. Sold "As is" and a month later it needed a engine replacement due to the service shop improperly installing a new oil pump. They would not stand behind it or provide any service and then tried to cover up that they were the only shop that ever worked on the car (blaming it "some" outside shop) Bottom line, they knew that the engine was damaged and how it was. Another local shop that did the engine replacement agreed that they knew it and covered it up. Dishonest, money hungry and shoddy at b... read more

cs971's profile image
15 years ago

Brought my car in, they told me the problem could be one of two things, I ended up fixing both(to the tune of $600), Neither worked and they wanted to charge me for more diagnosis before charging another $1200. After arguing I went to pay and they tried charging me an extra $100! Service manager couldn't figure out why, took him 10 minutes to finally adjust the price, acting like he was doing me a favor. Then I get the car back(had to have it towed home), and the radio is missing, the dash is completely taken apart, there ar... read more

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.4 star rating with 1,040 reviews. 

When is BMW open?

BMW is open now. It will close at 6:00 p.m.