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6950 E Independence Blvd, Charlotte, NC, 28227, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I been going to Hendrick Mini for over 6 years, at the Charlotte NC Store. My service advisor Eric Snyder, and the service team treat my mini like is the only car on the lot. Now the service team send you a video when they are inspecting the vehicle and let you know what they fiend in the inspection, to let you know what your Mini needs. I fiend that very helpful no surprises. If you like motoring you have to get a Mini .
Business response:
Elizabeth, we strive for 100% satisfaction, and it is great to see you had such a positive experience.
We could not be happier with our experience at Hendrick BMW. Mike and Tristan were a fantastic team taking care of all our questions and helping us select the perfect vehicle for our needs. For someone who can be indecisive on major purchases, they really were patient with us. Huge thanks to them for the hospitality, and for the honest and fair process! Note to add - my 7 year old is a HUGE fan of the 3rd row in the X7. His vote, combined with Mike and Tristan, is what made this an easy decision as we explored various option... read more
Business response:
Thanks so much for the great review! Purchasing a car can be a very stressful experience and it sounds like Mike and Tristan took all the stress out of this one. Happy to hear your son is a fan of the 3rd row (we are too) :) Please do not hesitate to reach out if you need any further assistance.
Rares Golea provided an excellent service experience. The loaner car was ready as promised, the service was completed on time and the vehicle was washed & sanitized.
Business response:
Dan, thank you so much for the positive review!
Tim Flower is a great service advisor! It was a seamless process once again.
Business response:
Carol, we are glad we could help! Thank you, and have a fantastic day!
Bought a used 440i with the help for Kyle Hasslinger, he was extremely professional. Whole experience was fair, fun and easy.
Business response:
Jimmy, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
Had my mini serviced. Professional and courteous as usually.
Great service department provides great service.
Business response:
Charlie, thank you so much for the positive review!
Amazing contactless experience start to finish! Robert Mann and Mike Weldon are true professionals!
Business response:
Loree, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Made my appointment on line, which was so easy, but forgot to make arrangements for a loaner. Upon arrival I was greeted by Mariana at the service department who quickly made arrangements for a loaner. Mariana was professional and very friendly. She went over everything with me before whisking my car away. I have dealt with this dealership before and have always been satisfied.
Business response:
Ellen, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!
BMW has a 4.7 star rating with 7,439 reviews.
BMW is closed now. It will open at 9:00 a.m.