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10900 Firestone Blvd, Norwalk, CA, 90650, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
"Encore appt" AMAZING experience! I had a great session with Arthur the BMW Genius. He taught me everything that I could possibly need to know about my brand new x3. He is cute too! Haha.
Business response:
Hello Shirlene, thanks for sharing your recent 5 star Encore experience with Arthur here at McKenna BMW! We're very pleased to read your kind review, and we'd like to congratulate you on your new BMW X3. Welcome to the McKenna Family, and we trust you're enjoying every mile ahead!
"Excellent Customer Service" From start to finish, the team of professionals at Mckenna BMW exceeded all expectations. I leased my prior Bimmer at Nick BMW but when I was looking for a replacement, I checked out other dealers and Mckenna bmw was the most attentive! Omar got me settled with my 330i and Angel Jin helped me to learn all the newer features I have on this new 330i!
Business response:
Hi Mara, Thanks for sharing your recent 5 star experience with both Angel and Omar here at McKenna BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new 330i! Welcome to the McKenna Family, and we're here for you anytime in the future for scheduled service / parts and accessories and all things BMW. Enjoy every mile ahead in your Ultimate Driving Machine!
"New BMW!" Was running late to my encore appt with Angel the genius here. She informed me to drive safe and did an excellent job with answering all my questions on my new 530e. After spending 20mins with me then even offered a car wash! Thank you Angel!
Business response:
Hi Henry, Thanks for sharing your recent 5 star Encore experience with Angel here at McKenna BMW! We're pleased to read your review, and we'd like to congratulate you on your new BMW 530e. Thanks for being a part of the McKenna Family, and we look forward to seeing you in our store anytime in the future!!
"MCKENNA BMW" CORRY WAS EASY TO WORK WITH, HE MADE THE WHOLE PROCESS SMOOTH. DANIEL WAS ALSO GREAT IN EXPLAINING MY NEW CAR TO MY WIFE AND I.
Business response:
Hi Frank, Thanks for sharing your recent 5 star experience with both Corry and Daniel here at McKenna BMW! We're beyond pleased to read your kind review, and we'd like to congratulate on your new BMW! Thanks for being a part of the McKenna Family, and we look forward to seeing you in our store anytime in the future!
"2nd Visit" This review is for the BMW Genius Daniel and Omar!! Daniel was very helpful on explaining my 530e once again when he invited me back in for a "Encore", I had so many questions, I had a 2004 300 series and WOW has technology changed in this new era car.. I want to Thank Daniel for being amazing in showing me everything and I can't forget to thank my sales person Omar Zyout , he's a great guy I will be referring friends and Family to Omar and of course Mckenna BMW! Thank you all
Business response:
Hi Jamie, Thanks for sharing your recent 5 star Encore experience with Daniel here at McKenna BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new 530e. Thanks for being a part of the McKenna Family, and we'll make sure Omar sees this review as well. Enjoy every mile ahead in your Ultimate Driving Machine!
"Well deserved" I came in with questions about my car because I honestly don't understand how to use it. I hated my X5 40e because I was suppose to order a Tesla Model 3 but the wait was too long. The other geniuses before did not help me and I felt helpless. Arthur came and walked me through my automatic parking and taught me how to use it. I will definitely come back to ask for his help. Thank you, Arthur.
Business response:
Hi Angie, Thanks for sharing your recent 5 star experience with Arthur here at McKenna BMW! We're very pleased to read about your time with Arthur, and we'd like to thank you for being a part of the McKenna Family! We're here for you anytime in the future, and we trust you'll truly enjoy every mile ahead in your Ultimate Driving Machine!
"Service with my x3" Picked the car up from service and Claudia did an amazing job from beginning to end. This has been the best experience that I've had servicing my BMW. She had the lead bmw genius Arthur come out and explained the connected app to me as well. Excellent service.
Business response:
Hi Peter, Thanks for sharing your recent 5 star experience with both Claudia and Arthur here at McKenna BMW! We're quite pleased to read your review, and we'd like to thank you for being a part of the McKenna Family. Enjoy every mile ahead in your Ultimate Driving Machine!
"Great Experience" Dealership was awesome. Angel Jin was very nice and gave us an detailed overview of the BMW car we bought. She explained how the car works. Stanley gave me a good deal!!!
Business response:
Hi Alan, thanks for sharing your recent 5 star experience with both Angel and Stanley here at McKenna BMW! We're quite pleased to read your kind review, and we'd like to congratulate you on your new BMW, and welcome you to the McKenna Family. Enjoy every mile ahead in your Ultimate Driving Machine!
"Smart Arthur" We just bought a 330e at McKenna BMW and we got a good deal. I appreciated Arthur, who's BMW Genius at McKenna BMW, served us as respect as excellent customer servies. He is a nice guy and helpful. You should looking for him because he is a great and smart guy. Especailly Asian family, who cant understand English well. He can translate English to Cantonese.
Business response:
Hi Lina, thanks for sharing you and your families recent 5 star experience with Arthur here at McKenna BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new 330e! Welcome to the McKenna Family, and we're here for you anytime in the future for all things BMW. Enjoy every mile ahead in your Ultimate Driving Machine!
BMW has a 4.5 star rating with 1,677 reviews.
BMW is open now. It will close at 9:00 p.m.