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BMW
- Automotive
- Norwalk, CA
About this business
Location details
10900 Firestone Blvd, Norwalk, CA, 90650, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
"Good Service BUT" I was satisfied with the attention I receive from Mike, the car was serviced promptly. But when I picked up my car on Saturday, my wife and I were interested in looking at a new X5. The show room had an X5M, but nothing else was visible. I spoke to a salesman, he directed me across the street to the preowned lot. In an area where there are more than half a dozen BMW dealers within 20 miles, I expected more interest in helping me find my next NEW car.
Business response:
Hello, and thanks for sharing your recent positive service experience with Mike here at South Bay BMW! We're terribly displeased however to read about how your interest in the new X5 was treated by our sales staff. So we can show you how we strive to treat every customer experience do you mind sending us an email directly? We look forward to hearing from you and learning from this experience. customerservice@mckennacars.com
"Great team" Corry and Arthur are a great team! Helped my wife and I pick out our brand new X3. Good transitions and they both helped us find the right car with the right equipment.
Business response:
Hello, and thanks for sharing you and your wife's recent 5 star experience with Arthur and Corry here at McKenna BMW! We're pleased to read your review, and we'd like to congratulate you both on your new BMW X3! Welcome to the McKenna Family, and we trust you're already enjoying every mile ahead in your Ultimate Driving Machine!
"best dealership ever!" Angel Jin is probably the best BMW Genius I've dealt with. This will be my second BMW and the experience has been great. Thank you to Mckenna BMW and Omar for a great car and service!
Business response:
Hi Annie, thanks for sharing your recent 5 star experience with Angel and Omar here at McKenna BMW! We're thrilled to read your very kind review, and we'd like to congratulate you on your new BMW. Enjoy every mile ahead in your Ultimate Driving Machine, and thanks for being a part of the McKenna Family!
"Learn learn learn!" I came to learn about my car and I did exactly that! There were so many things that I had no idea that the car did. It was all very impressive and Arthur did a great job with it all.
Business response:
Hi Erwin, Thanks for sharing your recent 5 star Encore experience with Arthur here at McKenna BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new Ultimate Driving Machine! Enjoy every mile ahead, and thanks for being a part of the McKenna Family!
"Vehicle service " From day one McKenna has provided the best customer service I have ever experienced from purchasing my vehicle to getting it serviced. I would definitely recommend this dealership to friends and family.
Business response:
Hello, and thanks for sharing your continued 5 star experience with both Stephaun and Robert here at McKenna BMW! We're thrilled to read your kind review, and we'd like to thank you for being a part of the McKenna Family! Enjoy every mile ahead in your Ultimate Driving Machine!
"Love this place!" The minute you pull up they are great!! They are very attentive and very polite. If you need anything the are on top of it right away. Omar is the MAN!!!!!! He was and is so helpful. Also Angel the Genius here answered all my questions!
Business response:
Hello, and thanks for sharing your recent 5 star experience with both Omar and Angel here at McKenna BMW! We're thrilled to read your very kind review, and we'd like to thank you for being a part of the McKenna Family! Enjoy every mile ahead in your Ultimate Driving Machine!
"Great customer service! " I was very pleased with my first visit to McKenna BMW Service! I recently moved to the area and needed to have routine service. Everything was so convenient at McKenna. I booked the appointment online. Daniel, the service advisor, was there ready to help me when I arrived. He helped me to arrange transportation and my my car was ready in a very timely manner. I can’t thank him enough for making my first visit awesome!
Business response:
Hello, and thanks for sharing your first 5 star service experience with Daniel here at McKenna BMW! We're thrilled to read your very kind review, and we'd like to welcome you to the area. Thanks for becoming a part of the McKenna Family, and we're here for you anytime in the future for all things BMW. Enjoy every mile ahead in your Ultimate Driving Machine!
"Genius Appt after purchase." Angel Jin the Genius here guided me through all the wonderful options my BMW offers. She is very knowledgeable, patiently answered all my questions. I have had a great experience at Mckenna BMW.
Business response:
Hello, and thanks for sharing your recent 5 star experience with Angel here at McKenna BMW! We're beyond thrilled to read about your time at our store, and we'd like to thank you for being a part of the McKenna Family. Enjoy every mile ahead in your Ultimate Driving Machine!
"amazing experience at this dealer!" McKenna BMW is very friendly and welcoming, Angel and Victoria was extraordinary and I would like to thank them for their awesome service. Love my new x5!
Business response:
Hi Dean, Thanks for sharing your recent 5 star experience with both Angel and Victoria here at McKenna BMW! We're very pleased to read your kind review, and we'd like to thank you for being a part of the McKenna Family! Enjoy every mile ahead in your Ultimate Driving Machine!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 1,677 reviews.
When is BMW open?
BMW is closed now. It will open at 7:00 a.m.