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BMW
- Automotive
- Norwalk, CA
About this business
Location details
10900 Firestone Blvd, Norwalk, CA, 90650, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I come to look for BMW X5 and met my sales person Stanley. He is very knowledgeable and helpful and find one that fits all my needs. I don't feel pressured to make any decision that I don't feel comfortable with. Also, the finance manager Robert is very patient and knows the product really well. I feel my overall shopping experience at McKenna BMW is great. They provide me with very good customer service and I definitely will come again and refer my friends and family.
Business response:
Hi Louis, Thanks for sharing your recent 5 star sales experience with Stanley and Robert here at McKenna BMW! We're very pleased to read your review, and we'd like to congratulate you on your new BMW X5. We'd like to extend a warm welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future to assist with anything your BMW might need. Enjoy the road in your Ultimate Driving Machine!
How do I explain this? I never write reviews on anything, but my experience with Arthur Szeto was extraordinary. I never thought I'd learn so much about a car.. thank you for a great experience.
Business response:
Hi Terry, Thanks for sharing your recent 5 star genius experience with Arthur here at McKenna BMW! We're thrilled to read your review, and we'd like to thank you for coming in. Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future for anything your BMW might need. Enjoy the road in your Ultimate Driving Machine!
Thank you mckenna bmw. Arthur szeto was great. Amazing service. I love my brand new car. He spent so much time with me and hes so knowledgeble about every car
Business response:
Hello Lai, Thanks for sharing your recent 5 star experience with Arthur here at McKenna BMW! We're very pleased to read your review, and we'd like to congratulate you on your new BMW purchase! Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road in your Ultimate Driving Machine!
Stanley Huang was great! When I went for test drive, he was helpful and knowledgeable. Thank him for offering me the best deal too. McKenna BMW also offers VIP customers (all McKenna customers are VIP) free car washes and flat bed pick up for service within 40 miles. Really nice dealership, they even have Cafe inside that makes really good sandwiches and onion rings. If you're looking for a new BMW, come to McKenna BMW and ask for Stanley. You will be happy.
Business response:
Hi George, Thanks for sharing your recent 5 star sales experience with Stanley here at McKenna BMW! We're thrilled to read your review, and we'd like to congratulate you on your new BMW purchase. Thanks for being a part of the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road in your Ultimate Driving Machine!
Highly recommended Cory, the whole process is fast and easy. In and out only take me 2 hours. Very good deal, lover my 528I. Will take my friends and family here.
Business response:
Hi Damon, Thanks for sharing your recent 5 star sales experience with Corry and Khoi here at McKenna BMW! We're very pleased to read your review, and we'd like to congratulate you on your BMW 528i purchase. Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future to assist with anything your BMW might need. Enjoy the road in your Ultimate Driving Machine!
I've been working with Charlie on a challenging issue with my car. Through the whole experience he's been highly communicative and makes a point to make sure I understand my options and has worked hard make sure I get the most cost effective solution to the problem. I've had my far share of bad experiences with other dealerships - Charlie is a head above the rest.
Business response:
Hello, and thanks for sharing your 5 star service experience with Charlie here at McKenna BMW! We're very pleased to read your review, and we'd like to thank you for choosing us for your BMW service needs. We sincerely look forward to seeing you in our store anytime in the future for all things BMW. Enjoy the road in your Ultimate Driving Machine!
I bought a 2014 CPO 5 Series from McKenna BMW. From the time I called to inquire about the vehicle to the service after I bought the car, I was treated with the utmost respect. I really felt that Stanley Huang, client adviser, and Arthur Szeto, the BMWGenius, treated me fairly and with ethical business acumen. They were willing to work with me and and make sure I was comfortable with my decision in all aspects. Their customer service second to none and by far my best car buying experience. I highly recommend you visit McKenn... read more
Business response:
Hi Mike, Thanks for sharing your recent 5 star sales and service experience with Stanley and Arthur here at McKenna BMW! We're thrilled to read your review, and we'd like to congratulate you on your CPO 5 Series purchase. Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future to assist with anything your BMW might need. Enjoy the road in your Ultimate Driving Machine!
Marcos Lopez ; Senior Sales manager of McKENNA BMW is the best in the business. he is so helpful, and accommodating. he doesn't try to sell you a car you don't want. he will do the work and find what you want and the price you want. I was giving a MAJOR discount on a 2016 factory demo BMW 535i that was packed with options. This has been the best leasing experience I had in BMW. Marcos Lopez is honest, and so resourceful. I have referred several clients to him already, and will continue to do so!!
Business response:
Hi Ken, Thanks for sharing your 5 star sales experience with Marcos here at McKenna BMW! We're thrilled to read your review, and we'd like to congratulate you on your 5 Series lease! Thanks for choosing McKenna, and we sincerely look forward to seeing you in our store anytime in the future to assist with anything your BMW might need. Enjoy the road in your Ultimate Driving Machine!
I was really overwhelmed with all of the technology in my new car. Arthur, came to my house and spent over an hour reviewing the technology with me. He was patient and answerd all of my questions. Thanks Arthur!
Business response:
Hello, and thanks for sharing your recent 5 star experience with Arthur here at McKenna BMW! We're thrilled to read your review, and we'd like to congratulate you on your new BMW purchase. Thanks for choosing McKenna, and we sincerely look forward to seeing you in our store anytime in the future to assist with anything your BMW might need. Enjoy the road in your Ultimate Driving Machine!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 1,677 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.