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BMW
- Automotive
- Norwalk, CA
About this business
Location details
10900 Firestone Blvd, Norwalk, CA, 90650, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I went with my aunt and Patrick Kim helped us. Very professional. My aunt was more comfortable in Korean and he was able to accommodate us!
Business response:
Hello, and thanks for sharing your recent 5 star experience with Patrick here at McKenna BMW! We're very pleased to read your review, and we'd like to congratulate you and your aunt on your BMW. Welcome to the McKenna Family, and we sincerely look forward to seeing you both in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!
Yes, the rating I am giving is high and that is because it is well deserved. Buying a new car is overwhelming and I know this since I have avoided the process. Honestly, I should have come in sooner because Byron Jackson made it so much easier than I made it out to be. Byron and I spoke on the phone and discussed my needs. I made an appt with him and by the time I arrived he had selected a few options to fit my lifestyle. He took his time and explained every detail as I tested car as well as the financial options for every s... read more
Business response:
Hi Dana, we're sincerely pleased to read about your recent 5 star experience with Byron, Marcos, Khoi, Brad, Robert, Will, and Andrea here at McKenna BMW! We're simply thrilled to read your review, and we'd like to extend a warm welcome to the McKenna Family! Enjoy the road ahead in your Ultimate Driving Machine!
McKenna BMW has a great team and awesome service!! I came with my sister to look for X1. Stanley was my client advisor. He treated us with a huge smile and made us feel very comfortable. I never owned a BMW, so I had a lot of questions. He showed and explained to us the difference in quality and safety between BMW and other brands. Robert the finance manager was very nice and patient. He helped me to get approved and went over everything with me before I signed contract. It was a memorable experience to purchase a car in McK... read more
Business response:
Hi Diana, thanks for sharing your recent 5 star experience with both Stanley and Robert here at McKenna BMW! We're very pleased to read your review, and we'd like to congratulate you on your new BMW X1 purchase. We'd like to extend a warm welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future to assist with anything your BMW might need. Enjoy the road ahead in your Ultimate Driving Machine!
came in for my encore appointment with arthur. he was amazing at what he did. very impressive. he is for sure the genius to see.
Business response:
Hello, and thanks for sharing your recent 5 star experience with Arthur here at McKenna BMW! We're thrilled to read your review, and we'd like to congratulate you on your new BMW. Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future to assist with anything your BMW might need. Enjoy the road in your Ultimate Driving Machine!
My first impression of Noah wasn't the best but seeing how busy it was that Saturday, I decided to give them the benefit of the doubt and came back the next day and I was happy I did! Noah was great at answering all my quesrions, he knew his stuff plus he knew how to treat his customers well!
Business response:
Hello, and thanks for sharing your recent 5 star experience with Noah here at McKenna BMW! We're awfully pleased to read your review, and we'd like to thank you for making McKenna BMW your dealership choice. We sincerely look forward to seeing you in our store anytime in the future to assist with anything your BMW might need. Enjoy the road in your Ultimate Driving Machine!
Initially I rant into a couple of hiccups due to poor communication and misinformation. I ended up working with Will Shaw who ensured he found exactly what I was looking for and provided excellent customer service and communication throughout. I finished the transaction with Byron Jackson who was great in making sure I was taken care of and every last detail was covered. Robert Tarkhanyan was detailed and explained my finance options well while making sure I was happy in the end. It was a challenge to find what I was looking... read more
Business response:
Hello, and thanks for sharing your recent positive experience with Byron, Robert, and Will here at McKenna BMW! We're very pleased to read your review, and we'd like to congratulate you on your BMW purchase. Thanks for choosing McKenna, and we sincerely look forward to seeing you in our store anytime in the future to assist with anything your BMW might need. Enjoy the road in your Ultimate Driving Machine!
Corey was amazingly engaged in my transaction and I truly felt that he was keeping my best interest in mind throughout the entire transaction. I have bought many cars in the last and this was my first time dealing with McKenna BMW. They gained a customer for life.
Business response:
Hello, and thanks for sharing your recent 5 star experience with Corry, Mike, and Khoi here at McKenna BMW! We're very pleased to read your review, and we'd like to congratulate you on your new BMW purchase. Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future to assist with anything your BMW might need. Enjoy the road in your Ultimate Driving Machine!
I bought an X3 at McKenna BMW and I loved it so much! I felt that I was treated as VIP customer. I called in and talked to the client advisor Stanley, make sure the car was still available. When I arrived, Stanley already pulled the X3 at front door and waited for me. It was a busy day but the whole process was so smooth and didn't take very long. I definitely will send everyone I know who is interested in buying a BMW to here. Thanks Stanley for the awesome experience!
Business response:
Hi Roy, Thanks for sharing your recent 5 star experience with both Stanley and Khoi here at McKenna BMW! We're very pleased to read your review, and we'd like to congratulate you on your new BMW X3! We'd like to extend a warm welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future to assist with anything your X3 might need. Enjoy the road in your Ultimate Driving Machine!
The staff at McKenna BMW went above and beyond to make this happen for me and I am so xxxx appreciative. They were realistic, not money hungry, and super willing to help me get my dream car. I love them and will be back for all of my free car washes. LOL. Thank you to all who helped out. I do not see the name of the salesman who made this all happen from the moment I walked into the lot. I appreciate him so much though.
Business response:
Hello, and thanks for sharing your recent 5 star experience with Corry, Marcos, and Andrea here at McKenna BMW! We're thrilled to read your review, and we'd like to congratulate you on your new BMW purchase! Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future to assist with anything your BMW might need. Enjoy the road in your Ultimate Driving Machine!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 1,677 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.