Mariangreen on DealerRater
10 months ago
06/28/2020, 06:51 AM
"Great buying experience "
recently decided to purchase a BMW Z4. The newest version of the roadster hit all the marks for me and my wife. After researching the various models and options, I found Sale BMW had the best selection in Eastern NC (from the base model to the M40). I’ve purchased many cars from basically all the brands over the years (I’m a car guy!) but his was my first purchase of a new BMW. I do my research, appreciate being treated as an educated consumer and in general appreciate an efficient, considerate process while getting a fair deal. By the way, I also had a trade and hate how most car dealers often try to take advantage of that.
My experience at Sale BMW couldn’t have been better. From my initial contact with Jaison, he was responsive, knowledgeable and just a great guy to work with. He even talked with me on his day off as I was going through the early stages of the process (I do my research and ask a lot of questions up front). The test drive was a nice positive experience and was well worth the 1,5 hr drive each way for me to really check out the cars and understand the differences. At all times at the dealership, I felt comfortable and welcomed, unlike a “target” at most other dealers (I know you know that feeling)! Once I made my decision on the car I wanted, we negotiated a fair price on the deal and the Sale team was very fair with my trade unlike the other dealers who wanted to misrepresent my trade which was still under full factory warranty to enhance their deal at my expense.
The icing on the cake was when my wife and I picked up the car. Jaison continued to take such good care of us giving us that valued feeling that you are an important customer and your business is appreciated throughout the whole paperwork and delivery process. Chris was great in finance and moved us through efficiently and Emad made my wife’s day with a cool bmw hat and mug. Corporate BMW folks take note here, these guys know how to treat a customer and get them excited about a brand!!!
If you are in the market for a BMW, do yourself a favor and give Jaison a call and let the Sale team take care of you. I’m sure, like me you will find it worthwhile to make the drive to Kinston.