This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Barrington, IL
About this business
Location details
1475 S Barrington Rd, Barrington, IL, 60010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Pleasant and professional! I contacted BMW of Barrington during my search for a M240i coupe. Within one hour of my initial inquiry through the BMW search site, Yesenia reached out to me and offered her assistance in helping me with the process. She provided me with accurate and straight forward information on the vehicle once she knew what my needs were. Her reply's to my questions were almost instant, and she even replied during her day off. Absolutely no pressure from her during the whole process with nothing but polite an... read more
Business response:
Congratulations on the purchase of your New Vehicle purchase. We are thrilled you enjoyed working with Yesenia and the assistance she provided. Thank you for choosing us to earn your business. Welcome to the Circle.
Excellent to deal without and honest. Great price online. No negotiation on price but they told me that upfront when I called. No hidden fees either. Ian and Michael were very helpful and fast. I would recommend this dealership.
Business response:
Congratulations on the purchase of your vehicle. Thank you for taking the time to share your feedback with us. We are thrilled you enjoyed working with Ian and Michael along with the experience they provided. Thank you for choosing us to earn your business. Welcome to the Circle.
A great experience! My overall experience at BMW of Barrington was incredible. Harry Gianos, Chris Lima, Mike Gargano, and Tom Munyer were all key in making my experience so easy and stress free! Always a great experience with Mike Gargano and Chris Lima. Victor Giampaolo and Chris Holloway also helped along the way. Going forward, I will only be doing business with Motor Werks because of the strong customer oriented environment. They put the customer at the forefront.
Business response:
Congratulations on your new vehicle purchase. We are thrilled you enjoyed working with the BMW team and the buying experience they provided. We look forward to working with you again and through out your current ownership. Our number one goal is to provided great experiences with complete customer satisfaction. Welcome to the Circle.
Good experience, will return to purchase in the future. 2nd time I have purchased through Motorwerks and will continue. Good pricing and service, non non sense consultation. Worked to get the exact car that I wanted.
Business response:
Congratulations on your 2nd Honda purchase! Thank you for choosing us to continue to earn your business. We are thrilled you have been happy with your experiences and working with Anthony. Thank you for being a part of the Circle.
Great atmosphere. No pressure to buy. I scheduled an appointment with Brandon on Tuesday for 2:30 pm on Wednesday to make a decision on purchasing a new CR V. He arrived 25 minutes late for our appointment. Outside of that , he was very knowledgeable about the Honda products and was very helpful in my making a final decision on which model and color I would ultimately purchase. After my decision was made and a price was agreed on, it took several hours for the paperwork to be processed. That seemed to be to long. Kenny was v... read more
Business response:
Thank you for your feedback. We appreciate you choosing us to earn your business. We are always looking to improve processes to better the experience for our customers. Congratulations on the purchase of your New CR V! We wish you many happy miles and look forward to working with you throughout your ownership. Enjoy and Welcome to the Circle.
Friendly and Helpful VERY HELPFUL AND PATIENT. HE EXPLAIN EVERYTHING TO ME AND STAY AFTER CLOSING. THE PAPER WORK WAS LONG, BUT EVERYBODY WAS FRIENDLY AND NICE, THANKS TO ALL THE TEAM
Business response:
We are thrilled you enjoyed working with Allan and the buying experience he provided. We continue to look at our processes to better the experience for our customer. Thank you for you feedback. Congratulations on our new vehicle purchase! Welcome to the Circle.
Everything was first class A little bit of a hiccup at the end with the paperwork, but besides that...an amazing experience. First class all the way. Customer service at Motorwerks is bar none the best. From the service center, to the sales team. Thank you A. Juliano and T. Wilson for everything.
Business response:
We are thrilled you enjoyed working with Anthony and Tracee and the experience they have provided. Thank you for taking the time to share your feedback and the 5 star rating the team earned. We look forward to continuing to work with you and delivering amazing experiences. Welcome to the Circle.
My comments for Honda I have purchased 2 honda CRVs from Motor Werks. Love the service department, car washes, and friendly and helpful employees . I would recommend to all my friends
Business response:
Thank you for taking the time to share your feedback with us. We are thrilled you have enjoyed your experiences and are part of the Honda Family and ours. We appreciate your business and the trust for the servicing of your vehicles as well. Thank you for being a part of the Circle.
Wonderful car and customer service experience Initial misunderstanding in communication after my car service led that I posted a very poor review for car and customer service experience on May 17, 2019. I admit that I wrote that out of frustration and I regret it. My apologies to Marc Collura, Kenneth Klusendorf and Margie Gallagher who were more than helpful, professional and willing to not only solve the problem but go above and behind to make sure their customers are happy and satisfied. They shown me the highest level of... read more
Business response:
We are thrilled you are happy and enjoyed working with our team. Our number on goal is to provide great customer service. We appreciate your business and working with us for complete satisfaction. Thank you for taking the time to share this experience with us. We are happy to have you in the Circle.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,531 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.