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BMW
- Automotive
- Fort Lauderdale, FL
About this business
Location details
14800 Sheridan St, Fort Lauderdale, FL, 33331, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
"Nelson Gonzalez Detailed and Experienced!!!" Nelson is a prime example of what good customer service should be! He's knowledgeable and informative about BMW vehicles. I appreciate that Nelson is courteous and professional, he follows up and notifies me of any changes. After working with Vista BMW were the wait time is inexplicably long I loved working with Nelson. I look forward to going to Pembroke Pines on each and every visit and working with Nelson!!! Here is to seeing you again next week Nelson!!!
"Fast and Efficient" My experience with this dealership was seamless and painless. I was in-and-out of the dealership in 2 hours with my new vehicle (after a few phone conversations were exchanged to pick and prep the new vehicle for my appointment). Les was an outstanding individual to work with. He was funny and kind and I will definitely come back to Les the next time my lease is ending. He was fantastic!
Business response:
Thank you for your business. It was my pleasure working with you and delivering your new BMW. Please feel free to contact me with any questions that may come up. Welcome to my client family! Les
"Les Culter is the most outstanding BMW service provider " I have visited a few BMW dealerships in the Dade / Broward region in the past few years but I always come back to Pines BMW because of the excellent service provided by Les Cutler. Les is honest, thoughtful, sincere and when he says he is working on getting me the best deal possible and I know this is true. Les is someone I would highly recommend to all my friends and family. I also had Ray (BMW genius) show me all the new idrive features. He made it so much easier t... read more
"Friendly, transparent and efficient sales process" As a repeat customer of Les Cutler at Lauderdale BMW of Pembroke Pines, I was very pleased with the friendly and transparent sales process. I would certainly recommend that friends and family contact Les when they purchase their next car, and I will do so myself when my lease expires in 3 years. It is well worth the extra time to drive from Miami Beach to Pembroke Pines for this kind of service.
Business response:
Morning! Thank you so much for your kind words! We appreciate having you as a longtime customer. We think Les is great too! We will pass on your kind words to Les and the rest of the team. Enjoy your BMW and have a great day!
"Julie Miller- OUTSTANDING " I bought my BMW cars here because of one reason, JULIE MILLER in the service department. We have worked with her for many years now. She is extremely professional and she gets the job done quickly. She communicates in such a timely manner as well! I moved to Jupiter recently and I will drive down to Pembroke Pines for service because I know that I can trust her. Because of Julie, my husband and I will always buy BMW cars.
Business response:
Morning! Thank you for your feedback. We are happy to hear you are satisfied with our dealership and services. We appreciate having you as a longtime customer. We think Julie is great too! We will be sure to pass on your kind words to her and the rest of the team. Thanks again and best wishes for you and your Ultimate Driving Machine!
"The Way to Buy a New Car" I have bought several BMWs from Les. He makes the entire process easy and works with you on phone with a no pressure attitude. His customer services is the best which is why I keep going back.
Business response:
Morning! Thank you so much for your kind words! We appreciate having you as a longtime customer. We think Les is great too! Thanks again and best wishes for you and your Ultimate Driving Machine! Carolina Lopez - Marketing Coordinator
"Perfect Experience" I had the pleasure of buying a BMW X3 yesterday.I have been driving a Lexus for many years and every 2-3 years purchased a new one. When I met Les Cutler I was sold on BMW, He explained everything and when I picked up the car (yesterday) he went over everything again.If the dealer had a school Les would be #1 to explain the car to new owners.
Business response:
Thanks for taking the time to review your buying experience with me. I enjoyed working with you and will be here to assist you with any future questions or needs. Welcome to my "client family". Les Cutler
"Excellent" This dealership is friendly and the staff is honest, no games. Les Cutler and Raymond Penuela were very helpful and knowledgeable. Both were willing to do whatever it takes to make me feel comfortable. I strongly recommend them for any future BMW purchase.
Business response:
Thank you for selecting Lauderdale BMW of Pembroke Pines as your BMW Dealership of choice. Raymond and I enjoyed working with you through the process of ordering your new M4 Coupe through the delivery. We welcome the opportunity to continue to offer the finest service available to you and your family as you drive and enjoy your M4 Coupe. And Thank You for taking the time to tell your 'Story of Fine Service' here on DealerRater.Com. Les Cutler, DealerRater Certified Employee
"Exceptional Service! " My experience at Lauderdale BMW of Pembroke Pines exceeded all my expectations. Forget the usual feeling of being attacked when walking into a car dealership. Les Cutler totally changed my perspective about a car buying experience, from the minute we walked in, he made us feel like family. His genuine care, knowledge and experience showed in every step of the process. Les Cutler was extremely helpful, patient and friendly, his warm personality made our experience more enjoyable. I would definitely enc... read more
Business response:
Zudina, Thank you for your feedback! We are so happy you are satisfied with our dealership and services - We'll make sure we forward your kind words over to Les. Thanks again and best wishes for you and your Ultimate Driving Machine!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 3,607 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.