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BMW of Springfield

4.8

About this business

Location details

3500 E. Sunshine St., Springfield, MO, 65809, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.81,772 reviews
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kimclark960's profile image
kimclark960 
a month ago

Great experience and great staff. Process was seamless and the exact vehicle I wanted was located. Sam Mickel was my salesperson. 

Business response:

Thank you for taking the time to share your wonderful feedback about your experience with us. We are thrilled to hear that you found our team to be exceptional and that the entire process went smoothly for you. It sounds like we were able to help you find exactly what you were looking for, which is always our goal. We truly appreciate customers like you who take the time to recognize our efforts, and we look forward to serving you again in the future. 

amymholland's profile image
amymholland 
a month ago

Our sales person Sean was amazing. He took care of us every step of the way and made it an easy buying process.! 

Business response:

We are pleased to hear about your wonderful experience with our team. It sounds like you received exceptional care throughout your entire purchasing journey, which is exactly what we strive to provide every customer. Having someone guide you through each step and make the process smooth and straightforward is so important to us. Your positive feedback about the attentive service you received means a great deal to our team. We truly appreciate you taking the time to share your experience and are thrilled that you had such a p... read more

ellaallison036's profile image
ellaallison036 
a month ago

Impressed by the dedication from this BMW dealership! Sean kern was amazing and Luke L's technology walkthrough was comprehensive. They truly live up to the BMW promise! 

Business response:

We are overjoyed to hear about your wonderful experience with our team! Your kind words about the outstanding dedication you received truly mean the world to us. We are thrilled that our comprehensive technology presentation helped you get the most out of your BMW experience. It brings us great joy to know that we were able to deliver on our commitment to excellence and that you felt genuinely impressed with the service you received. Thank you for taking the time to share your positive experience with us. 

Kathy's profile image
Kathy 
a month ago

"A seamless and enjoyable journey into the BMW family! Bruce smith understood BMW, and Luke demonstrated the tech expertly. This is how premium automotive service should be delivered." 

Business response:

We are ecstatic to hear about your wonderful experience joining the BMW family! It's fantastic to know that your journey with us was both smooth and enjoyable. We're proud that our team's deep understanding of BMW vehicles and expert demonstration of the technology made such a positive impression. Your feedback about receiving premium automotive service exactly as it should be delivered means everything to us. Thank you for choosing BMW of Springfield and for taking the time to share your experience! 

Jeaniesims2's profile image
Jeaniesims2 
a month ago

The team at BMW of Springfield sets a new standard! Their refreshing, customer-centric approach made getting my fleet car easy. Luke Lovelady explained the tech perfectly. I highly recommend them! 

Business response:

Thank you for your review and for recognizing how our team works to create an exceptional experience for every customer. We are thrilled that our customer-focused approach made securing your fleet vehicle such a smooth process. It's wonderful to hear that our team member took the time to walk you through all the technology features with such clarity. Your recommendation means everything to us, and we truly appreciate you taking the time to share your positive experience with others. 

hollistergraham123's profile image
hollistergraham123 
a month ago

Honestly a great low pressure environment. We test drove multiple different vehicles and Jassim was great 

Business response:

Thank you for sharing your experience with us. We're delighted to hear that you found our dealership to be a comfortable, no-pressure place to explore your vehicle options. It's wonderful that you were able to test drive several different cars and find the right fit for your needs. We truly appreciate you taking the time to recognize the excellent service you received, and we're grateful for customers like you who value our approach to helping people find their perfect vehicle. 

milguy05's profile image
milguy05 
2 months ago

Luke Lovelady and Bruce Smith were awesome. Knew everything about any vehicle we asked. Nothing was left unanswered or umm let me find out. No pressure, genuine sales guys that enjoy their job, cars, and helping customers find their right ride! Thanks again!!! 

Business response:

Thank you for this wonderful feedback about your experience with our team. We are thrilled to hear that our staff demonstrated such comprehensive knowledge about every vehicle you inquired about and provided complete answers to all your questions. It means so much to us that you felt no pressure during your visit and experienced the genuine, helpful approach we strive for. We take great pride in having team members who are passionate about vehicles and dedicated to helping customers find the perfect match for their needs. Yo... read more

Karenmiller777's profile image
Karenmiller777 
2 months ago

Luke lovelady and jassim Nguyen did an outstanding job, couldn’t be happier with my experience here at bmw of Springfield. 

Business response:

We are ecstatic to hear about your wonderful experience with our team. It sounds like you received exceptional service that made your visit truly memorable. We take great pride in having dedicated professionals who go above and beyond to ensure our customers feel completely satisfied. Your positive feedback means the world to us and reinforces our commitment to providing outstanding service to everyone who visits BMW of Springfield. Thank you for taking the time to share your experience with us. 

ctempleton7's profile image
ctempleton7 
2 months ago

Luke Lovelady and Chad Betzler helped me with my new X2, and they were awesome! Would recommend 10/10! 

Business response:

We are delighted to hear about your wonderful experience with your new X2! It sounds like our team provided you with exceptional service throughout the process. Your strong recommendation means the world to us and reflects our commitment to delivering outstanding customer experiences. Thank you for taking the time to share your positive feedback - it truly makes a difference for our team and helps other customers feel confident in choosing BMW of Springfield. 

Frequently asked questions about BMW of Springfield

How is BMW of Springfield rated?

BMW of Springfield has a 4.8 star rating with 1,772 reviews. 

When is BMW of Springfield open?

BMW of Springfield is closed now. It will open tomorrow at 9:00 a.m.