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Bonmente - Psychiatry & Therapy, San Francisco

3.6

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Location details

One Sansome St, #1400, San Francisco, CA, 94104, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.615 reviews
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Karan M.'s profile image
Karan M. 
rating
a week ago

Bonmente is a mental health practice that truly stands out in the community. Their focus on accessibility, compassion, and high-quality care is something that's really needed. I appreciate what they're doing for mental wellness and believe they bring real value to the people they serve. 

Business response:

The team here at Bonmente are delighted to hear your feedback, and we are proud to be the most trusted mental and behavioral healthcare provider. We also want to thank you for your feedback, we strive to provide excellent patient care. 

Leigh B.'s profile image
Leigh B. 
rating
2 weeks ago

I absolutely love Bonmente Clinic! I've bounced around to different places over the years, and this is the first one where I actually feel heard. The staff is welcoming every time I walk in, scheduling is simple, and they're always so kind and patient. My provider really takes the time to listen to what's going on with me and never makes me feel rushed. It's honestly the best mental health care I've had -- supportive, easy, and genuinely helpful. I highly recommend them. 

Charles E.'s profile image
Charles E. 
rating
2 weeks ago

Bonmente has been amazing. Everyone is friendly, quick to respond, and actually listens. My provider took the time to understand what I needed instead of rushing through things, and it's made a huge difference. Scheduling is super easy, and the whole experience just feels smooth and supportive. If you're looking for real, thoughtful mental health care, I highly recommend them. 

Business response:

Thank you for leaving us such a wonderful review. We are thrilled that you loved your stay; our staff will be happy to hear that you are pleased. We prioritize patient experience and satisfaction, and your review reaffirms the hard work we do every day. 

McCaylla M.'s profile image
McCaylla M. 
rating
3 months ago

I was having issues with being able to pick up my prescription at any pharmacy because it was out of stock everywhere and Angela was so helpful! It was looking like I wasn't going to be able to get my medication for at least a week which I was very nervous about and somehow Angela worked her magic and I was able to get it within the next few days. Thank you so much! 

Business response:

Thank you so much for your kind words. We really appreciate you taking the time to post your experience. 

Anonymous A.'s profile image
Anonymous A. 
rating
a year ago

I'll try to keep this short. I have been to many different psychiatrist for 15 years and I was misdiagnosed and put on the wrong medication. I always had really bad anxiety & was placed on a lot of benzodiazepines. My ADHD wasn't treated at all even though I was begging for someone to help me. When I finally had enough I searched for a better psychiatrist and stumbled upon Bonmente. Even though I live in Hollywood and this place is in Long Beach they do TeleHealth video visits. I see Dr. Lisa Chan at this office and she is b... read more

Julieta G.'s profile image
Julieta G. 
rating
3 weeks ago

This company is sad and pathetic and just wants your money. DO NOT trust them when they send the verification email that your insurance covers your session. They will then claim you owe money because you weren't covered months later and say that it is not their fault or responsibility. I've been going back and forth with these people for over a week now for this very reason and every time I talk to them they give me different information and tell me to contact a different person, they're just wasting my time. When I spoke to... read more

Lily M.'s profile image
Lily M. 
rating
a month ago

I am a clinical psychologist who received services from this location for approximately a year. What is abundantly clear is that this practice is looking to operate as a robotic refill service for patients with little to no active clinical concerns. Like a vending machine. They are cold, lack in depth or breath of expertise, and discharge patients upon the slightest increase in need for support. It is the laziest work I have ever witnessed as a provider and a patient. During a period of worsening symptoms, I requested FMLA f... read more

Business response:

We thank you for your review. We consider all reviews to understand how we can improve our services. We are committed to providing the best patient care experience. Please feel free to contact us. If you want to discuss this further, please call (310) 360-7200 ext. 101. We strive to provide a supportive environment. We appreciate your feedback and will consider it to improve our services. 

Lily C.'s profile image
Lily C. 
rating
2 months ago

BONMENTE WILL BLACKLIST YOU FOR MENTIONING BPD & S*ICIDE They sent me on a loop of submitting intake paper work and waiting for a call back TWICE, just for them to tell me they cant see me. I made it very clear what my issues are and what I am needing. I am not a special case. I am looking for basic care and medication management. I was rejected for mentioning the words "Borderline personality disorder" of which I was never diagnosed, however I mentioned it as it was suggested to me in a previous care facility as a possib... read more

Susan L.'s profile image
Susan L. 
rating
3 months ago

I was looking for good professional help. What I received was a nurse practitioner who basically re-asked the same questions I had already answered in a questionnaire before my appointment. Then I was told to get further time consuming and expensive evaluations before I could be treated. Do not waste your time, go to a reputable psychiatrist instead. 

Business response:

We thank you for your review. We consider all reviews to understand how we can improve the service we provide. We are committed to providing the best patient care experience. Please feel free to contact us at (310) 360-7200 ext. 101. 

Frequently asked questions about Bonmente - Psychiatry & Therapy, San Francisco

How is Bonmente - Psychiatry & Therapy, San Francisco rated?

Bonmente - Psychiatry & Therapy, San Francisco has a 3.6 star rating with 15 reviews. 

When is Bonmente - Psychiatry & Therapy, San Francisco open?

Bonmente - Psychiatry & Therapy, San Francisco is closed now. It will open tomorrow at 8:00 a.m.