Bonmente - Psychiatry & Therapy, San Francisco

Marlene R. 

on Yelp

4 months ago

I called to setup an appointment and Monica sets me up with a nurse practitioner. Before even setting up the appointment I requested a doctor. The appointment comes and the person I have an appointment with says she's a nurse practitioner. I request a cancel. Then, I have an appointment set up with a doctor but I have to late cancel because my insurance is changing so they charge me $175. I call and guess who answers Monica. I explain that the appointment with the nurse practitioner should've never been scheduled. She ... read more

Julieta G. 

on Yelp

8 months ago

This company is sad and pathetic and just wants your money. DO NOT trust them when they send the verification email that your insurance covers your session. They will then claim you owe money because you weren't covered months later and say that it is not their fault or responsibility. I've been going back and forth with these people for over a week now for this very reason and every time I talk to them they give me different information and tell me to contact a different person, they're just wasting my time. When I spoke to... read more

Lily M. 

on Yelp

9 months ago

I am a clinical psychologist who received services from this location for approximately a year. What is abundantly clear is that this practice is looking to operate as a robotic refill service for patients with little to no active clinical concerns. Like a vending machine. They are cold, lack in depth or breath of expertise, and discharge patients upon the slightest increase in need for support. It is the laziest work I have ever witnessed as a provider and a patient. During a period of worsening symptoms, I requested FMLA f... read more

Lily C. 

on Yelp

9 months ago

BONMENTE WILL BLACKLIST YOU FOR MENTIONING BPD & S*ICIDE They sent me on a loop of submitting intake paper work and waiting for a call back TWICE, just for them to tell me they cant see me. I made it very clear what my issues are and what I am needing. I am not a special case. I am looking for basic care and medication management. I was rejected for mentioning the words "Borderline personality disorder" of which I was never diagnosed, however I mentioned it as it was suggested to me in a previous care facility as a possib... read more

Susan L. 

on Yelp

11 months ago

I was looking for good professional help. What I received was a nurse practitioner who basically re-asked the same questions I had already answered in a questionnaire before my appointment. Then I was told to get further time consuming and expensive evaluations before I could be treated. Do not waste your time, go to a reputable psychiatrist instead. 

Bear O. 

on Yelp

2 years ago

Bonmente seems to have forgotten that they are dealing with human beings. They showed no understanding of my struggles, no empathy for what I was going through. Instead, they rushed through my appointment, focusing heavily on if all of my forms were in order so that they could write me a prescription and get me on my way out. They don't care about patient care or mental health outcomes. The appointment was rushed, and there was no personalized treatment plan--just a one-size-fits-all approach that left me feeling even more l... read more