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Bozmanfix Appliance Repair
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Terrible. Complete misdiagnosis. Tried to charge us $680 for a new computer board for our refrigerator. Clearly didn’t do that as technician was shady. Had much better competitor come next day and fix a clogged drain for $150. These people have no idea what they are doing and went for a most expensive solve that wouldn’t have fixed the issue. Stay far away
I should have known better! I was told one thing then got totally the opposite. Who would pay $400 for a broken dryer knob?! Clearly someone who didn’t look up the cost off the broken part or call around to other repair shops! Just because I wanted it repaired today does not mean try to rip me off! Super disappointed. As a small business owner I would never try to run some scam on someone ! Especially dryer repair! Lesson learned! Thanks for nothing! Hot garbage
Business response:
Thank you for your feedback, Troy. We kindly replied to your review on Google and are happy to discuss this matter further to find a resolution. We’d also be willing to offer a refund if you reconsider your opinion and remove the review. Our representative will contact you shortly to discuss it. We value your satisfaction and look forward to resolving this issue.
Made appt on 12/12 for 12/17 10-12 time slot. They sent confirmation and changed time to 4-6 without first checking to see if that would work. Came home early from work to accommodate their change and their repair person Pavlo never showed up. No phone calls from them. I called on 12/18 to advise them and was told they would have to call me back after investigating. Poor customer communication on their part.
Business response:
We sincerely apologize for the inconvenience caused by the scheduling change and the no-show from our technician. This is not the level of service we aim to provide, and we are investigating the issue to ensure it doesn’t happen again. Thank you for your feedback as it helps us improve.
Definitely not accredited with BBB. Beware they ripped me off and when trying to make it right and issue a partial refund their company doesn't issue check. Be very aware and go elsewhere
Business response:
We take all feedback seriously, but it’s important to clarify some points. Our company strives to resolve issues fairly and transparently, which is why we offered you a partial refund. As part of our policy, we don’t issue checks due to our accounting system being fully electronic, ensuring faster and more secure transactions through methods like Zelle or ACH. We made every effort to accommodate your situation and provided clear communication throughout. We stand by the quality of our work and our commitment to customer sat... read more
Worse service ever dont trust this company they charged us 315 for freezer liquid or whatever and then told us they were going to come back to fix other issue on Tuesday something happened and he said the part was not there or broken mention that the freezer was still not working asked for him to come see it and he said Thursday when he gets the part. Thursday morning comes around he has an emergency and cannot come says later we ask for the afternoon off no call nothing and then says he will come Friday. Its BEEN A WHOLE WE... read more
Trash service. My kenmore elite refridgerator does not work. A technician who does not speak English came. I showed him error Code ER RF which should be a fan issue. They charged me 350 to replace the fan. Instead he replaced the FREEZER fan. 3 hours after he left, the same issue happens again.
they came to my home last Monday 7/8/24 to fix a leak under the washing machine. The technician was very nice fixed the issue. Used the washing machine a couple of times. Saturday 7/12/24 used the washing machine and it was water everywhere and now the washing machine will not even power on. It is clothes stuck in the machine. This was around 7pm. I called no one answered got a message that they close at 6pm and all day Sunday (eventho the website says 24hrs assistance). So I a text to the number that texted me on Monday say... read more
Business response:
We're disappointed to hear about your experience with our company. We take full responsibility for the issue and will work to resolve it promptly. Our technician will come back to you and fix everything to make your washer work perfect! Thank you for bringing this to our attention.
Frequently asked questions about Bozmanfix Appliance Repair
How is Bozmanfix Appliance Repair rated?
Bozmanfix Appliance Repair has a 4.8 star rating with 2,579 reviews.
When is Bozmanfix Appliance Repair open?
Bozmanfix Appliance Repair is closed now. It will open tomorrow at 8:00 a.m.