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Brentwood West
- Apartments
- Raleigh, NC
About this business
Location details
3831 Brentwood Rd, Raleigh, NC, 27604, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Living at Brentwood West I've been living at Brentwood West apartments for 3 years. It has been very peaceful. I appreciate the staff especially, if ever there is a concern or complaint with neighbors the staff moves with a high sense of urgency. I also recognize their events that are held such as Bingo night and Backpack back to school event. I hope their held again, they were both fun!!
maybe best in class at this price in north raleigh live here for one year and averagely it is good. it will be 4.2 star but i am so gernerous and i simply give five star, management is very good, but can be better. but some facts you need to know is my windshield is break by neighbor kid and they can not help, police cannot help either, it happens, some bad smell of smoking from neghbors some time. at this price the management waybe turn out to be best in class,
Business response:
We want to thank you for providing your feedback! We are a caring management team. We are sorry for the inconvenience you have encountered with your windshield, we never want to see our residents go through that experience.
Love living at brentwood west I love living at Brentwood been living here for about 8 years now and such a convient area nice neighbors and beautiful staff members.
My review I have been here for 3 years and still enjoy my apartment. My kids love the playing ground and the pool when its open. the maintenance is good and when you need their service they are always available. I love the area and we are close to many great stores which is really helpful. In general people are kind and the place is quiet and safe.
decent for the price The one bedroom is good enough for one person...it could have been good for two but the closet has a unit right smack in the middle of it which I don't like so that cuts off space from the closet. There are two other closets but it's hallway closet and another living room closet ..so get a dresser.. kitchen is tight the living room.is decent and I do like the size of the bedroom.pretty spacious..as far as the community there are people walking to the pool often lots of kids and it is very diverse... i do... read more
my first apartment So far so good ...new carpet a few new appliances and spacey room... but I don't like my closet :(
Positive Reviews - Employees I am almost positive that, any positive reviews you read here about Brentwood West Apartments, are from their employees. There is NO WAY anyone can say anything good about this place. At this point, I think it would be wise to knock the entire complex down and start from scratch. The infestation of rats and roaches is just HORRIBLE, to say the least! Do not be fooled by the website photos, nor the model apartment.
DON’T MOVE HERE High crime rate, infestation rats & roaches, uneven walls, my ceilings cave in ALL OF THE TIME, mold even after bleaching. They just paint over the tubs after people move out so you can’t even scrub your tub without paint peeling out of your tub. Rude management. They will not allow you to break your lease even when you feel unsafe. Do not raise your children here. Not worth the high rent.
Business response:
Thanks for letting us know about your poor experiences. We are sorry to hear that you are not having the best experience with us, but we can absolutely assure you that our team is striving to provide exceptional customer service for all of our residents. We'd appreciate a chance to improve your time here, so please contact our office directly at your earliest convenience. Our team hopes to better your stay as quickly as possible, thank you!
Dissatisfied Tenant Roach Nest !!! but what do you expect at that price. Needs better management asap, used to be a good complex. Lease at your own risk.
Frequently asked questions about Brentwood West
How is Brentwood West rated?
Brentwood West has a 2.7 star rating with 100 reviews.
When is Brentwood West open?
Brentwood West is closed now. It will open at 10:00 a.m.