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Broadway Veterinary Clinic
- Veterinarians
- Bangor, ME
About this business
Location details
1391 Broadway, Bangor, ME, 04401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:30 p.m. | |
| Tue | 7:30 a.m. to 7:30 p.m. | |
| Wed | 7:30 a.m. to 7:30 p.m. | |
| Thu | 7:30 a.m. to 7:30 p.m. | |
| Fri | 7:30 a.m. to 7:30 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Dr Albert I trust with all my fur babies. He takes his time with answering my questions straight and truthfully so I make best decisions for their care. Only con is check in this last visit waited 40 mins past appt then had to call to verify they knew we were waiting. Holds up the flow of their day and I felt I had to rush Dr Albert so he could get his appts back on track. Keep up the great job BVC team
Business response:
Hello Michelle S., Thank you so much for taking the time to provide us with your feedback. We consider every review a gift and an opportunity to learn how we can improve our client experience. We apologize profusely for the delay in your most recent visit to us and ask that you never feel as though you need to rush through your appointment. While we appreciate your willingness to help, you and your fur babies deserve our full attention and allotted appointment time. Your kind words mean a great deal to our entire team, a... read more
We switched to this office after a number of frustrating visits at another (and very popular) office. From the moment I called to describe my pet's situation to the initial visit and a few follow up calls, every single person that we encountered was courteous, thoughtful and intelligent. I truly feel that our pets are in good hands with Broadway vet and am so grateful that we ended up here.
Broadway Veterinary Clinic is the best! Professional, efficient, friendly, caring, and always responsive to our needs. Dr. Sipes-Edelman has taken care of our beagles most recently and we couldn't ask for anything more. And, Dr. Benson does doggie chiropractic! We are so very happy to have such wonderful pet care here in Bangor, Maine
Our 3 kitties are taken care of by staff at Broadway Vet and they make us feel like they are their favorite patients. Vagabond, Quinnlin, and TygiLouBear are spoiled and well taken care of! Staff are very interested in hearing from pet parents and really getting to know the quirks of our little ones. They will answer every question in a straightforward way and we never feel like they are rushing us out the door. Vagabond lives up to his name and sometimes gets himself in trouble, but we can call and bring him in quickly a... read more
We had an amazing experience at Broadway Veterinary Clinic! We took our Jack Russell and Papillion there for a check-up and they discovered arthritis and sensory issues in the Jack Russell that we didn't even recognize. Thank you so much for paying such attention to detail and checking our girls so thoroughly as to recognize Molly's aging issues. Now we know how to handle her new handicap. Thanks again, BVC!
I have been with Dr Benson since he opened his practice in Bangor and I have always felt like it was a nice place to take my little fur babies. He always seemed to put the animal first not the money. You knew he was going to give the best care possible. I have sent many people to him because he is an excellent vet. Things have changed so much that I no longer feel as though he cares about his client or he doesn't know what is going on. He is still a good vet but he is not there enough anymore. The pleasant atmosphere is... read more
I bring my 1 year old German shepherd here and have been since he was a puppy. I liked the staff and how we were treated the first few times coming here. We recently came in for his annual shots and exam. I lugged 2 kids and my 100lb boy in luckily with the help of my husband who took a few hours off work to help. We came in got his shots and a very very lazy exam. I paid $89 for her to listen to his chest and try to talk me into getting him extra shots. My dog is a healthy boy so we paid the amount she asked and as we left ... read more
Business response:
Thank you for your feedback, we appreciate your viewpoint. We’re sorry for the billing error and the way it was communicated—that’s not the experience we want for our clients. Our team will be addressing this internally to prevent it from happening again. If you’d like to discuss your visit further, please give us a call directly at 207-942-2281 so we can speak with you one-on-one.
My cat has been going to Broadway vet for about 5 years. My cat developed seizures and was put on meds phenobarbital. I've had to had blood work every year to keep getting his meds filled. He's an older cat and has never had a problem with the medication. Sometimes I've hat a hard time paying 24.00 paying for his meds. If he doesn't have them he has seizures. They are aweful and I cry. We'll this blood work is 466.00. Plus rabies and the visit. Oh ya my cats an indoor cat. He took his last pill this evening and I'm going to... read more
For over 20 years our family has been a client of Broadway Vet. They have offered good care to our beloved furry family members and I have enjoyed the vets working there. The time has come , however, to go elsewhere for our pets healthcare. To a practice that is more aligned with my values. This pandemic has changed many aspects of society and how we all do business. Unfortunately, a side effect of this is the increase in impersonal, uncompassionate, rude, and detached interactions/service. Earlier this week, while walking ... read more
Business response:
Hi Patricia, Thank you for your feedback. We appreciate your loyalty and we’re very sorry to hear about your disappointment with us. We genuinely wish we could see every patient who needs to come in every day. At a certain point we do sometimes have to refer patients to other locations, not only to allow our team the resources to provide care for pets already on the schedule, but to ensure your pet gets the level of care needed in the appropriate time frame, as we did with your pet’s case. While we recognize that this ca... read more
Frequently asked questions about Broadway Veterinary Clinic
How is Broadway Veterinary Clinic rated?
Broadway Veterinary Clinic has a 4.6 star rating with 538 reviews.
When is Broadway Veterinary Clinic open?
Broadway Veterinary Clinic is open now. It will close at 7:30 p.m.