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220 Lexington Green Circle, Suite 500, Lexington, KY, 40503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Efficient, closed on time with information provided in a timely manner. Terrific experience!
Bryan is always very helpful, takes his time and makes sure all questions are answered. Communication is top notch.
Very poor communication. Asked the same questions several times, apparently did not read full emails.
Bryan was not readily reachable during our mortgage application and was not timely about returning phone calls. When we had barriers to parts of the application- work around solutions were not thoroughly discussed. The price breakdown sheet was not provided until the day before the closing. Some of the costs on the sheet were not properly identified a d accounted for. The use of additional office staff were not identified by Bryan as contacts. The email formats were nearly unreadable.
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Closed on time!
I received requests for documents from Nick Edgerly and then received requests for the same documents from Bryan May. Communication between the 2 was not occurring. Transactions on the initial paperwork I sent were significant in the terms of closing were completely missed by Bryan. At one point during the process Bryan scolded me stating “ You’re going to get the damn house!”. I will be filing a complaint with VA, BBB and will pass this info to every physician I know to avoid Bryan May.
Bryan May, Mortgage Loan Originator, NMLS #13673 has a 4.9 star rating with 540 reviews.
Bryan May, Mortgage Loan Originator, NMLS #13673 is closed now. It will open tomorrow at 9:00 a.m.