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Burns Family Dentistry, PC

4.9

About this business

Location details

230 Butler RD, Fredericksburg, VA, 22405, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.91,613 reviews
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Deborah G.'s profile image
Deborah G. 
9 years ago

It was a good visit. I was comfortable and I fell no pain what so ever. Dr Burns did a beautiful job in repairing my bridge. I’m so pleased. Everyone is so nice in the office. 

Barbara G.'s profile image
Barbara G. 
9 years ago

My appointment went well, it was good seeing everyone from when I use to go to Dr Burns... 

Claudia N.'s profile image
Claudia N. 
a month ago

I’m not sure how this dentist can get good reviews. I went in as a new patient and spent over 1/2 hours filling out forms- I wanted a cleaning and was refused as they said I needed a deep cleaning- costing over $500+ which surprised me because I take good care of my teeth and have been to a great dentist every 6 months for the past twenty years. We moved here recently and I decided to try Dr. Burns. When I went in they gave me a ton of X-rays although I already had them done 6 months ago. The dentist told me my other dentist... read more

Business response:

We are sorry to hear about your experience. Please contact us at (540) 373-6557 so we can address your concerns directly. We value your feedback on your visit with us as it gives us insight into how we can better serve our patients. Our hygiene team is the absolute top of the line and they recommend treatment based on protocols adopted through consensus of our hygiene team and consistent with current best practices. The hygiene team periodically reviews current best practices, scientific, clinical and medical research, and... read more

Amanda S.'s profile image
Amanda S. 
a year ago

These are fake reviews. Go to https://www.yelp.com/biz/burns-family-dentistry-fredericksburg?hrid=Zk1982jfQ0DBQ_X48z8SYA for more realistic reviews. Also, today I have my no. 3 tooth extracted due to Dr. G. Preston Burns, Jr. botching an onlay, lying that he was responsible for it now needing a root canal, making up some psycho story that I had a facial deformity and that's why I had pain, etc. Talk about Satan being alive and well. I then had a root canal in GA that was also botched. Should have pulled the tooth immediately... read more

Robert S.'s profile image
Robert S. 
2 years ago

My providers, Abigail and Dr. Karns are both amazing. I continue to have problems with your business practices 

Business response:

Hello, sir, we are grateful you like our providers; I am sorry you don't like the number of reminders you receive, let's hope technology catches up! 

Joseph W.'s profile image
Joseph W. 
2 years ago

The entire experience was wobderful 

Patricia R.'s profile image
Patricia R. 
4 years ago

Professional… thorough…friendly! … not sure Re: Karen’s last name. 

Donald M.'s profile image
Donald M. 
6 years ago

Thank you for finding my situation. As advised I visited my LNP. Unfortunately I had been taking Sudafed which is a no no. Please thank the dental assistant who saw me Please schedule appt. To remove broken tooth. I will bring note from LNP. 

Jessica N.'s profile image
Jessica N. 
7 years ago

I was told insurance would not pay for a needed procedure ( root canal) if I didnt have a cleaning first. I work in healthcare and I just dont believe it- no one HAS to get preventative care. And Insurance isn't allowed to deny needed care, so this just smacks of the practice wanting money. That is BAD business. I have been going here for yrs and they never acted like this before. What a shame. 

Frequently asked questions about Burns Family Dentistry, PC

How is Burns Family Dentistry, PC rated?

Burns Family Dentistry, PC has a 4.9 star rating with 1,613 reviews. 

When is Burns Family Dentistry, PC open?

Burns Family Dentistry, PC is closed now. It will open at 8:30 a.m.