Canterbury House

Garrett M. 

on Yelp

3 years ago

..She quote fell while two cna were transferring her to her bed. she quote fell from her wheelchair.. They called me and said she had a tiny bump on her head.. no mention of the eyes or other bruises.. I'm glad I kept that voicemail and that I went to see for myself 

John A. 

on Yelp

6 years ago

My Brother was in there six months. Please do not let you loved ones go into this place. If they don't like you? They will sedate you like you see in the movies.My brother was always always sedated and they told me it was because of missing a kidney dialysis.My brother is allergic to shell fish and the last night he was there until we found a more suitable place for him. The served him SHRIMP!. He has been there for Six months and they should know what he can eat. They moved him across of the nurses station because they said... read more

Teri K. 

on Yelp

6 years ago

Beware: if you love your family member look else where... the Social Worker is nasty and really rude. They have no nurses that are willing to call you with an update on your loved one.. you can't call because no one will pick up the phone.. if they do pick up... they just hang up the phone without saying a word.. look elsewhere people, this place is nasty with no communication... nasty sarcastic crew... sad.. but we know how KARMA works!! Good luck staff... oh and my last post from yesterday was pulled.. 

Abbie W. 

on Yelp

7 years ago

Oh my goodness. I have a background in elder care and have visited more than my share of rehab facilities. This was just sad. My aunt, who had been staying with my parents for a brief period prior, had an emergency joint replacement surgery. Upon her release from the hospital she was sent here for rehab as my parents were not able to provide the necessary level of care due to their own physical limitations. She was there for a week before Mom succeeded in pressuring them into giving my aunt a shower. Her dietary needs... read more

Dorothy S. 

on Yelp

7 years ago

NIGHTMARE!!! Find somewhere else! Takes an average of 30 minutes to answer each call button. The medication nurse had to be reminded to administer medications. I had to ask the admissions director to get my sister water, or go to the bathroom. And they didn't shower her until I brought it to their attention.... 4 days later. The cna's come down the hall and call out a patients name and wait for them to call back ... rather than know which patients were in what rooms. No consideration is given to dietary nee... read more

Shawn C. 

on Yelp

7 years ago

Worst ever we refer to it as the piss Factory smelt like piss look like this nasty nasty. Foul and disgusting just because they push a missed call button doesn't mean that a nurse or a medical staff is going to come 20 minutes later they come in and get mad at us for taking him to the bathroom ourselves because they just never showed up things like this happen time and time again that my father was in there and kept him so drugged up that he didn't even know the family and he's certainly newest all before he went in there th... read more

Peggy L. 

on Yelp

9 years ago

I'd post zero stars if that was an option! Horrible place! My mother was placed there and went down hill from day one. The nursing staff is rude and won't listen to concerns you have for your loved ones. We kept telling them that something was wrong with our mother and all they kept saying was "she's tired". Once we insisted on labs being taken it was discovered she had a critically high level of calcium and needed to go to the hospital STAT! Needless to say, we did not bring her back once released from the hospital. T... read more

CDub W. 

on Yelp

9 years ago

I would prefer not to give this place a star at all - except that I believe most of the CNA's and the rehab team really cares about their work and the residents. We admitted my mother to this facility in August of 2015. They came recommended by the assisted living community where my mother and father lived (they no longer recommend Canterbury). My mother's health had been declining and she became a high fall risk. So we made the difficult decision to place her at Canterbury as they provide round the clock care and because o... read more

Anonymous A. 

on Yelp

10 years ago

BEWARE this place is somewhere you take someone you don't love. almost all the nurses are complete rude a holes that don't care about the residents they would rather watch a resident fall and get hurt while calling for the busy cna working. (as in they rather yell for a cna to help a resident then help the resident from maybe breaking a bone or worse) the nurses don't pass pills at the right time and run the CNAs like they are animals. it's disgusting. MOST of the CNAs are wonderful and do a great job at taking care of thei... read more