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Canyon View Credit Union
- Credit Unions
- Salt Lake City, UT
About this business
Location details
505 S Wakara Wy, Salt Lake City, UT, 84108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
the service manager Alan Murphy went above & beyond this afternoon we needed help with the credit reporting services - our own bank USBANK could not give us any assistance but Alan spent an hour of his time & successfully got us thru all 3 of the credit agencies! solved all our issues!!! what great customer service-what a kind person wish we could do more than just thank him Kay&Clark Arnold
This is the branch where I do all my banking and I am always happy with the experience! All of the staff are always friendly and helpful, especially Megan, the manager. I've gotten a car loan here, opened a line of credit, and opened savings accounts for myself and my daughter. All of these interactions were handled quickly and easily. I would definitely recommend!
I love banking here! I go to this branch often and everyone is always super polite and kind. They are quick to answer any of my questions and great at solving any issue I may have.
I started banking at the University Federal Credit Union over 15 years ago, when my daughter was a student there. It was a surprise to learn that I could bank with them even if I didn't go to the U. Over the years, I have had consistently great service, from drive up window courtesy to loan application support. This review is specifically about Trevor Poulson who was helping me with a car loan. I got quick, effective support. iI was informed about my options and given email follow up to my phone calls. I highly recommen... read more
Avoid having a car loan in this place at all cost. They do not allow you to pay off the car online; they have limits on how much you can pay per transaction and a limit on the amount you can pay off per month. Other than taking cash for the full amount or a cashier's check to a physical location, there is no other way to pay off the car. I have been trying to get this done for a while and I keep getting the run around, obviously still accruing interest on the loan. This should be illegal, and of course, they are not FDIC-reg... read more
I arrived at the drive thru at 5:55 pm. The sign above was green and said "open". The lady in front of me was taking longer than usual but finished at 6:00. There was no customer following me. As I pulled up to the window, the teller shut the curtain leaving me alone and staring at the blank window. There is no excuse for this quality of customer service. Changing the name of this credit union seems to be a symptom of their downhill slide. After more than 30 years using this credit union, I will be taking my money elsewhere.
Has gone downhill significantly in terms of customer service and web site. I used to be so glad to be able to talk to a real person and get problems solved and the website was simple and accurate. Now they make so many mistakes, it's hard to reach anybody and their website is a confusing mess. They changed what ATM's you are allowed to use and failed to tell people they were going to do that and when I called and asked, the customer rep said, "Yeah, I guess we could have done better on that. You might wanna check around and ... read more
if you are looking to do anything other than a basic checking and savings account don't bank here. I've had nothing but problems. they are not listed to link to other institution, investment accounts, etc.. they change their name frequently, and just recently chnaged thier online banking experience. This has left anyone with a business account unable to access their personal savings/checking. Erased all pervious links to do business with other members. I will be changing institutions.
Let's see, where to begin. First off I was buying a new car, tried to back out was threatened with lawyers by the dealer. Was given a "loan special loan that you can't skip a payment, the due date can not be changed to help me pay on or around pay day. Then covid hits we are now struggling to make the payment. But still nothing can be done. We have lived by the over draft to survive, Now we can no longer due that or they will close the account. Very disappointed with the U. People research the loan you are being offer... read more
Frequently asked questions about Canyon View Credit Union
How is Canyon View Credit Union rated?
Canyon View Credit Union has a 3.8 star rating with 127 reviews.
When is Canyon View Credit Union open?
Canyon View Credit Union is closed now. It will open on Monday at 9:00 a.m.