This profile has been claimed by the business owner or representative.
Canyon View Credit Union
- Credit Unions
- Salt Lake City, UT
About this business
Location details
505 S Wakara Wy, Salt Lake City, UT, 84108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They have the worst services I have ever experienced. The customer services have been the least helpful. They made the most profit during the COVID-19 pandemic by pressing customers and giving them a hard time.
would give 0 if i could. absolutely refuse to work with me on courtesy adjustment of NSF fees. i had the checking account linked to paypal and accidentally - i completely admit it s my fault - used it for a purchase. paypal tried to charge for two transactions twice and since there were no funds in the checking account, U CU charged me $100 NSF fee. i would completely understand if they allowed the charges to go through and therefore charge me an overdraft fee but the fact i didn't even know they would allow fee to get charg... read more
Is it possible to provide a 0 star rating? If so, I would apply it to University Federal credit Union. This is the absolute worst credit union on the planet Earth (perhaps the universe). Absolutely no customer service to talk about. Unbelievably heartless and arrogant group of people. I'm beside myself on the level of insanity this credit union exhibited over a simple oversight. I have never been treated so poorly in my life. No matter how reasonable and prudent you attempt to be while working out a issue. You quickly learn ... read more
We had our autoloan through UFCU and had no problem for the 12 months we were with them till we paid off our loan. I submitted the pay off balance and logged on a few days later to make sure all was processed well and there was a small interest charge left on the account. We thought "no big deal, we will call and see if they can waive it, it must be a mistake". We knew it had to be a mistake because they have a window that pops up when submitting payment that says "This loan payoff amount includes all principal and interest ... read more
We've been with this CU a long, long time, and have experienced many problems: over-zealous fraud protection (shutting down our debit cards when we are using them out of state and can't get to a branch to sort it out), sexism (need my husband's permission to do certain things with our JOINT account!! and not recognizing the validity of my maiden name even though it was on the signature card--though the female branch manager did apologize for that) and other annoyances. We have stuck with them because it's convenient and I'm ... read more
The credit union makes it very hard to use your own money. If you travel out of the state you have to call them or go online and let them know where you are or your card does not work. You cannot change this. If you have a supplier to pay you have to call because it exceeds your daily limit (set by them not you). At this point you get to pay them today only because your daily limit will go back to what they decide it is. I only give them 1 star because their car loan rates are comparable. I went to get 12.000.cash out so I c... read more
This bank was fine until I actually needed customer service. Be prepared for long wait times when calling in, and difficulty getting access to your money.
This bank is great, unless you experience any financial difficulty. I was a member with them for 27 years and had a few issues with my divorce that caused me to get a little behind on some payments. Now this bank has discontinued my account without notifying me. It's two days til payday and I have no idea where my check will go. Thanks UCCU.
I have been banking with University of Utah Federal Credit Union for years, just basic savings and checking. The reason they get 1 star (I would put zero stars if it let me) is because of their terrible fraud protection, or actually their lack of fraud protection. On two separate occasions I have had fraudulent charges made to my account. The first time it was around $200. I had to dispute the charges, and wait for 10 business days for the funds to be replaced. Most banks replace the funds right away, but not these guys...th... read more
Frequently asked questions about Canyon View Credit Union
How is Canyon View Credit Union rated?
Canyon View Credit Union has a 3.8 star rating with 127 reviews.
When is Canyon View Credit Union open?
Canyon View Credit Union is closed now. It will open on Monday at 9:00 a.m.