This profile has been claimed by the business owner or representative.
CareOne at The Cupola
- Assisted Living Facilities
- Paramus, NJ
About this business
Location details
W. 100 Ridgewood Ave., Paramus, NJ, 07652, United States
Get directions
I cannot begin to express how amazing the transfer has been with my mother to the Cupola. The staff, especially [name removed] is BEYOND responsive, supportive, professional and above all else kind, compassionate and deeply involved with all the residents. My sisters and I were immediately drawn to the warmth of the residence and the loving way the staff spoke to, and about their residents. They know everyone’s name and story and that was very important to us. We had an unforeseen extended rehab stay and throughout that they... read more
The staff is very capable and works with us with such love and understanding. I appreciate every day I get to spend with them because they make me feel safe and cared for! I also enjoy all the friends I have made. We meet on a daily basis for scheduled and non-scheduled activities. It’s so nice to know there is always someone to talk to when I feel like want to and I have the freedom to keep to myself when I want also.
I'd tell others that it's expensive but very clean. the community is well-managed with competent friendly and helpful people. I would recommend it especially compared to the other facilities with had experience lately.
A couple of negatives - my loved one's clothes kept going missing, which was very discouraging. And dementia patients don't get the same quality of meals as the assisted living patients do. But the staff are friendly.
CareOne has been very good for my sister. She really seems to like it there and always looks happy. They take really good care of her. The staff are friendly and seem very caring. It's not just a show - they're the same even when they're not aware anyone is watching. The front desk staff is always pleasant and welcoming, and they say hi when you come in. It's very clean, and I always see the cleaning ladies working. The food and the menu looks good. We're very happy with our choice.
When we first came to visit we knew this was the place for our loved one we thought it was just perfect - the community is very clean and we thought the administrative team was very helpful. The value for the money is a 5 plus, it is definitely there. They do have a lot of different things for our loved one and the other residents to do during the day and based on the experience we have had so far we would absolutely recommend CareOne at the Cupola to other families.
We toured CareOne and the facility looked dated, it was very expensive, and the location was not the best. Nothing was within walking distance and I thought my loved one who is more independent may feel trapped.
I would recommend you be ready to make a financial commitment to the community. The staff are pretty good to work with, if I have questions or concerns about my loved one. They didn't understand how a specific phone would work due to the way it had to be set up for my loved one to communicate with the family. This was resolved after a bit of time. Some of the activities available include floral arrangements, painting, chef experiences, crocheting group, and more for the residents to choose from.
This community was recommended to us after looking at other communities and we are glad it did. All of the residents are so happy and friendly, and always greet us when we come to visit. The staff all know the residents by name, and there are great activities. Our loved one is getting used to the meals and starting to like them.
Frequently asked questions about CareOne at The Cupola
How is CareOne at The Cupola rated?
CareOne at The Cupola has a 4.3 star rating with 126 reviews.
When is CareOne at The Cupola open?
CareOne at The Cupola is open now. It is open 24/7.